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I worked at Cisco for 20 years, calling on some of the largest Service Provider and Enterprise organizations in the world, delivering complex IT and telecom solutions to thousands of customers. One of the biggest challenges they faced was understanding the relationship between applications and infrastructure. In the past few years, this is even more difficult as application environments are shared, distributed, multi-tiered, virtualized, containerized and now run in a hybrid cloud.

IT organizations spend millions for full end-to-end visibility but most find solutions lacking because each vendor defines its own “end-to-end”. One tool might show only the entire network, another tool might produce only service performance metrics, other tools might show servers, database, and application services but not the network or the end-user transactions processed by the applications. Some are domain-specific and others are vendor-specific. As a result, determining the root cause of an application performance problem can take hours, sometimes days; migration and changes may affect unexpected applications because of some unknown dependency, and compliance reporting is a nightmare.

Seeing customers face these challenges, and wanting to help them, I started FixStream.

With our Meridian product, data is ingested by Data Collector Modules (DCM) and a Normalization Correlation Engine (NCE), resulting in an Algorithmic IT Operations (AIOps)
Platform that correlates, analyzes and visualizes multi-domain, multi-vendor hybrid IT environments.

With Meridian, you have visibility you can’t get anywhere else. From a converged view of the health of your entire application environment, to business transactions, applications, and infrastructure entities, we’ve helped customers reduce MTTR from hours/days to minutes, as well as de-risk migration and automate compliance.

Sounds too good to be true? We get that comment a lot–but you can find out for yourself–visit our site, read this EMA interview with a customer, or request a demo.

And stay tuned–over the next few weeks we will dive deeper into our patented Flow2PathTM Analytics, our ITOA ecosystem connectors and much more.

Sameer Padhye
FixStream
CEO & Founder

Full Speed Ahead in 2016

When I was having my morning coffee in Times square NYC during the 2015 holiday break, I was reflecting on the tremendous progress we made with Meridian last year and all the things we have planned for 2016. I could only see and feel positive signs and excitement. 2015 was a very successful year for us as we positioned the technology, architecture and product features to create a true converged analytics and visualization platform for IT operations in Meridian.

Hundreds of IT “Stars” Join FixStream and Partners for Star Wars World Premiere

What a night! For weeks, we’ve been working on our Star Wars event to coordinate all the details.  We had over two hundred tickets to distribute and expected chaos at the theater. And it was pretty crazy in a fun way. The line for general admissions stretched a quarter mile around the theatre with people in camping chairs and sleeping bags and dressed as Wookies and Ewoks and Sith Lords. I even saw a Stormtrooper in full gear. So I’m thankful we got our own dedicated line.  We had a star-studded cast of guests with many CXO’s, CIOs and senior IT leaders from companies all over Silicon Valley and the Bay Area. It was really an honor for us to share time with such a group and share our vision for the future of IT Operations.

Mr Spock for IT Operations?

It’s fascinating to see that the topic of data science is becoming a matter of public debate. I heard on NPR last night that the White House has appointed a Chief Data Scientist. His name is DJ Patil. He did a short interview with Kai Ryssdal, the host of Marketplace.  Kai points out that “we’ve been collecting data for years and years and years but it seems like we’re only now recently absorbing the lessons and what we can do with it.” He asks DJ: ”What took us so long?” DJ responds with, “The most important thing we can learn in life is through watching Star Trek. There’s Spock on the bridge. He’s not in some way back office. In the modern board room or in policy conversations why isn’t there a Spock on the bridge?” Interesting question.

Converged Visibility for IT Operations Requires A New Platform

How many of you depend on your favorite navigation app like Waze or Google Maps? I do. Because it gives me everything that I need in real time, from traffic jams or accidents. It will even show you other kinds of hazards like police cars. It does this by correlating and visualizing lots of disconnected data from lots of end points. There is a pressing need for a “Waze-like” platform in the cloud operations domain.

Whiskey and Ops

The best startup ideas come through distilling input from early advisors, partners and customers. It’s like making fine bourbon or whiskey where the best flavor comes from the hops and the oak barrels they’re aged in. We’ve been refining FixStream Meridian 1.0 through hundreds of feedback sessions.  I want to build on a few things Sameer and Bishnu mentioned in their recent blogs about what we’re hearing.

Aha! Visibility Opens the Flood Gate

At FixStream I spend 50% of my time talking with customers, finding out their needs and showing them what our Meridian platform can do for them. Typically, I talk with CIOs and the high-level decision makers within the IT domain. These are people who manage their infrastructure, their applications – the people who are responsible for the whole information aspect of their business.  In virtually every case there’s an “AHA!” moment when the customer sees the visual aspect of what we’re building – and I can see their whole perspective on IT management change. It’s as if someone just opened the flood gate. Most of them quickly say: “I want to try it!” or “I want to deploy it.”

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