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Meridian Flow2Path Analytics and Visualization Solves Some Challenging Problems. What Can Meridian Do to Help You?

Application to Infrastructure Maps for Performance & Availability

Bring end user, application and infrastructure together in a single view focused on the business.

Cut Cost through Targeted Resource Optimization

identify in seconds which physical and virtual resources are ripe for consolidation.

Accelerate and De-Risk Migration Projects

Accelerate and de-risk workload migration using detailed dependency mapping and reporting.

Meet Compliance

Use dynamic inventory to keep track of all data center elements, versions and status

De-Risk Hybrid Cloud

Enable workload deployment across hybrid cloud for better economics and agility.

Reduce MTTR and Downtime with 3-Click Troubleshooting

Identify the source of an issue embedded deep in the application servcies and infrastructure.

Identify Critical Relationships Across Entities

Use Meridian Data Explorer to see relationships across dynamic data and CMDB data sources.

Example Deployments

Finance

Global financial data firm operating in thirteen countries with five thousand employees. Meridian is deployed to minimize downtime with Siebel CRM and other business critical applications. Meridian also provides end-to-end visibility across all application services and infrastructure resources in data centers in US and Asia.

Healthcare

US healthcare provider with $15 Billion in revenues and operating over a hundred hospitals in nineteen states. Multiple Data Centers and high security requirements. Meridian was deployed to minimize chronic performance issues for patient monitoring systems.

US Global Service Provider

Meridian is currently being deployed to provide converged view of applications and infrastructure inside the IT department. This is a next generation environment built on emerging technologies including OpenStack, SDN and NFV. Ultimately the goal is to provide visibility to enable technology transformation.

Global Systems Integrator

Global Systems Integrator with one-hundred thousand employees has deployed Meridian to provide integrated view of applications and infrastructure running together across four data centers. This includes over five thousand hosts and the application services running on them. Early testing shows a dramatic reduction in Mean Time to Root Cause failure.

National Service Provider

Meridian deployed to provide converged view of applications and infrastructure inside national service provider in South-East Asia. Initial focus is on providing highly cost effective monitoring for thousands of systems. Next step involves adding converged visibility of applications and infrastructure combined.

“Strategic utilization of big data and advanced analytics can increase operational efficiency and reduce opex to the order of 10-15 percent.”

– Heavy Reading

What’s a percentage point of profit margin worth to your business? -or the ability to see capacity constraints and customer experience issues before they occur? IT Operational Analytics reduces operating expenses thus increasing profit margin and provides new planning insight to the business. Meridian uses advance analytics and visualization technologies to turn massive quantities of application infrastructure data into a powerful force for cost reduction, trouble shooting, planning and reporting.

Cost Efficiency and Readiness to Scale
Which of my server resources are under-utilized and ripe for consolidation? I need to streamline and virtualize more.

Use Meridian Dashboard to see a “heat map” and list of servers that are under-utilized (or over utilized) based on user defined parameters for CPU, memory and storage.

Roughly eighty percent of operational cost comes from people, space and power which is directly proportional to the number of physical and virtual systems being managed. Meridian figures out which resources can be consolidated, and, just as important, which ones need to be scaled out based on detailed knowledge of utilization over time. In the future it will do sophisticated capacity planning as well.

I want to implement SDN but how can I know which resources to migrate for each business service?

SDN promises increased agility and better operational cost but it lacks precise awareness of the relationship between higher-level business services and the lower level application services and physical and virtual infrastructure resources required to deliver on the service.  Use Meridian’s business service hierarchy to see a map of association between the layers of services and associated infrastructure resources.  Meridian also shows the flows and paths which connect them all together.

Troubleshooting
My sales team is experiencing issues with CRM on the East Coast.  What are the critical server and database alerts and faults in the New York data center?

Meridian Event Center shows global view of all alerts and faults by priority. You can filter by  location, vendor and application service type.  

In this case you can filter on the New York data center and the CRM service to see what faults there are in the relevant application services and virtual and physical infrastructure resources.

Can you show me performance over time for my SQL servers?  I’ve got plenty of web capacity but not sure about back end database.

Use Meridian Performance Monitoring to drill down specifically on SQL server metrics over the last few weeks. You can also drill down on any other application and infrastructure service type.

What are the location, vendor and version details for all my virtual and physical switches?  I have a meeting with my compliance team.

Use Inventory Device View to get a list of all switches or any other type of infrastructure resource by including servers, storage and network services like load balancers and firewalls. 

 

Why is my server UP but my service is DOWN?

Use Meridian’s Integrated Map views see the status of the application service, VM and physical server together.  In this View we see that the server is up but the VM is down which is causing the application to fail.

This is a very common scenario in many IT shops: the server is functioning  but it cannot communicate effectively to other application entities thru the infrastructure elements. Meridian provides the end-to-end picture through the power of correlation and visualization. It pinpoints which elements within the application group is causing the issue.

Can you show me the flows between all my web servers and this particular app server?

Meridian Integrated Map per application group shows flows between database, app server and web servers within each group so you can see the dependencies.

What are the active forwarding paths inside my “credit check” business application? The app guys are telling me there are issues inside the virtual infrastructure.

Meridian maps use Flow2Path™ to dynamically calculate and display the paths of communication between application services inside each group for rapid troubleshooting.  It understands the complexities of virtual overlays, physical underlays, Layer 2 to Layer 3 transitions and NAT’ing through load balancers and firewalls.

It’s not hard to see see flows and paths within an L2 network but much harder to see with all the various virtual overlay to underlay, Layer 2 to Layer 3 transitions and NAT’ing inside firewalls and load balancers.  Meridian has a detailed understanding of how to calculate precise paths end-to-end.

Planning and Reporting
What’s the overall health for the order management service this morning?  I’ve got a meeting with my VP of Sales and need to report out.

Check Meridian Dashboard for an instantaneous readout on the overall health of each business service.  Then click down to get detailed maps and metric for all the application and infrastructure services supporting each.

Business services like Supply Chain, CRM, and Financials are the life of the business. Each business service is made up of a number of lower level applications including databases, business logic and web servers. Traditional monitoring techniques focus on these individual layers or domains but lack context on the broader business process impacted. Meridian provides a holistic view of health of each business process with the ability to click down through all layers and domains to see performance metrics and faults underneath.

Can you give me a quick view of all the application services are running in each of my data centers?  I’ve got a meeting with my compliance team.

Meridian Dashboard shows dynamic list of all services discovered in each data center.  Will also include version numbers which is critical for security and compliance.

In a silo’d data center it’s hard to get a complete list of all application services running on all systems.  This information is important for a number of reasons including license management and also security.

What is the physical topology for each of my data centers and what business services are running where?

Meridian Topology view shows all compute, network services and storage resources with physical  connectivity for each data center.  It will also provide you with many contextual overlays to help you understand capacity utilization and what services are flowing through which switches and servers

In a silo’d data center it’s hard to get a complete list of all application services running on all systems.  This information is important for a number of reasons including license management and also security.

Can you show me only the network or only the storage or only the compute in my overall topology?

Meridian Topology allows you filter on only the resoruces you care about.  For example, compute, network or storage can be selectively shown or not.

What is the total inventory of physical and virtual assets in each of my data centers?

Meridian Dynamic Inventory gives a real-time view of all discovered assets with filters for location, vendor, role, alerts and other context.

The the distribution of legacy and modern virtualized infrastructure it’s often hard to get a complete view of assets running on the network.  Meridian Data Collector discovers and keeps track of all system resources to provide a complete inventory.

Can you give me a complete list of how many server, network and storage devices I have across my data center?

Got to Inventory and click on Device View to get an instant readout of haw many of each type of device is in the inventory.  Click down further to get details on each category including vendor, model and version number.

Can you tell me what application services are running a specific server?  I need to do some firmware updates but not sure what businesses are at risk.

Meridian Dynamic Inventory bridges the world of application services and infrastructure health together by showing which services running on each device as well as the alerts for each device.

If I accidentally pull a plug on any device or if that device goes down which applications will be impacted?  Or if I change an access list on specific firewall which applications may have potential impact?

Traditional element managers, orchestrators and CMDBs are unable to answer that question.   Meridian is uniquely positioned to answer this question because it has contextual knowledge of which applications and services are running on which systems.  In the future it will provide more detail in this area.

Am I proving redundancy across each business critical application?   I’m being asked by the board to demonstrate we’re in compliance.

Use Meridian Integrated Map view to confirm there are multiple paths available.

Redundancy is basic requirement for business critical services. Some CIOs are even required to prove that each service is configured with redundant resources and paths. Meridian has complete knowledge of all connections and flows and can instantly show whether each service is configured in a redundant way.

How can you make my database and server teams more collaborative so they’re on the same page and resolve issues more quickly?

In future releases Meridian will support integrated co-browsing inside its user interface which enables users from different parts of the organization to work together.  In the future it will notify admins and other domain owners responsible for each area when issues come up.

Root causing application service issues requires a complex dance between IT departments with war rooms, conference calls and the like. Typically more than 90 percent of the time is spent finding the issue whereas only 10 percent is spent fixing it. Meridian provides a powerful vehicle to give all teams a single rich visual “map” of what is happening. Moving forward the goal is to use the strength of these new systems to automate mundane trouble- shooting and planning functions so IT can focus more on the business.