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Posts By : Alex Hudson

FixStream and T4S Partner to Increase Operational Performance, Service Capability and Revenues for Enterprises and Service Providers

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For Media Inquiries: 

Neal Stein
(321) 473-7407
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Adrian Cordova
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FixStream and T4S Partner to Increase Operational Performance, Service Capability and Revenues for Enterprises and Service Providers

Strategic Partnership and Joint Solution to Increase Visibility into Business Services and Hybrid IT Environments

SAN JOSE, CA and GREENWOOD VILLAGE, CO —July 9, 2019 FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), and T4S Partners, a specialist in enterprise service management (ESM) and IT Service & Operations Management (ITSM & ITOM), today announced a strategic partnership to transform the delivery of service and capabilities of IT organizations. The FixStream – T4S partnership will enable enterprises and MSPs to increase the performance and uptime of their business-critical applications and hybrid IT infrastructure while gaining higher levels of visibility into their entire IT environments.  

“By providing a single pane-of-glass to manage and visualize an end-to-end hybrid IT environment, from business applications to infrastructure, we are transforming the way Enterprises and Managed Service Providers operate,” said Sameer Padhye, Founder and CEO of FixStream. “Our partnership with T4S will give Enterprises and MSPs an opportunity to accelerate their revenues.”

The joint solution will integrate FixStream’s multi-tenant AIOps+ portfolio with T4S’s ITSM solution software and services to eliminate many of the manual steps that are holding IT operations back. For instance, customers will be able to automatically discover hybrid IT entities and applications, populate, update and maintain their CMDB, quickly determine the root cause of issues, detect patterns to predict and prevent future business outages across an organization’s entire hybrid IT stack. The companies will serve joint customers in the commercial, public sector and service provider markets and in particular with Cherwell users and prospects.

“Increasingly our enterprise and service provider clients are looking to enhance the state of service delivery and IT operations,” says Rob Ash, T4S’s CEO and Managing Partner. “We are very excited about our partnership with FixStream as it truly extends what we can offer our clients in the areas of service assurance, security compliance, asset management, DevOps and AIOps.  We look forward to working with FixStream and our clients to drive IT Transformation.“ 

About FixStream – Powering Digital Infrastructures that Always Work

FixStream is a pioneer in Artificial Intelligence for IT Operations (AIOps) that provides the real-time insights a business needs to find and fix problems faster, speed up digital transformation and keep business applications always working. Its AIOps+ solution combines AI, machine learning and other advanced technologies so IT can provide the highest level of availability, reliability, and performance of business applications. Learn more at: http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

About T4S Partners

T4S Partners, Inc. is an IT and business solutions consulting firm specializing in cloud enablement, application transformation, and enterprise service management. T4S’s experience helps clients drive efficiency and growth by effectively connecting systems, processes, and people. For further information, please visit http://www.t4spartners.com/

FixStream Enhances AIOps+ Platform for Autonomous IT Operations

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For Media Inquiries:
Neal Stein
(321) 473-7407
[email protected]

FixStream Enhances AIOps+ Platform for Autonomous IT Operations

Advanced AI, Multi-layer Correlation, and Seamless Integration with New Relic, ServiceNow and Cherwell To Redefine Service & Systems Management

SAN JOSE, CA —January 31, 2019 FixStream, a pioneer in AIOps+ solutions for Autonomous IT Operations, today introduced an advanced version of its product, the industry’s first AIOps+ platform to quickly detect, predict and resolve business issues across an enterprise’s entire hybrid IT environment. FixStream’s new 9.0 release offers advancements in event and ticket intelligence, correlation of business transactions and applications with infrastructure, and seamless integration for Cherwell and ServiceNow service management (ITSM) customers to better detect changes and patterns affecting application health, reduce noise, and decrease the time to troubleshoot issues. As a result, teams can resolve issues faster than ever before to increase revenue, profitability and customer satisfaction.

“Unlike other AIOps tools that don’t correlate data across the stack, FixStream AIOps+ platform delivers superior prediction accuracy by creating a 100% accurate inventory, correlating millions of data points across all domains, and then applying powerful machine learning across the entire stack,” said FixStream’s founder and CEO Sameer Padhye. “With our AIOps+ platform, IT operations, application and business operations can predict outages with 90%+ probability, and achieve MTTR in minutes, not hours and days.”

New 9.0 features include:

  • Advanced event & ticket intelligence to reduce noise by 40%. FixStream’s new advanced AI capabilities offer operational noise detection and prediction through event suppression, ticket suppression and event clustering. IT can now reduce the number of tickets by 40% and reduce the MTTI significantly.
  • Multi-layer correlation – FixStream now offers out-of-the-box integration with Application Performance Management (APM) products like New Relic to correlate business transactions with applications and infrastructure. IT organizations can now leverage FixStream to correlate business transaction and application performance information from New Relic APM tool with infrastructure data, helping them to quickly detect issues impacting the application uptime, irrespective of where the problem originated.
  • Seamless integration with Cherwell and ServiceNow. FixStream now provides advanced CMDB/ITSM integration for better and faster detection, prediction and resolution of issues using the popular ServiceNow and Cherwell ITSM and CMDB platforms. Companies can now get more accurate inventory and automated CMDB updates to gain deep infrastructure visibility with reliable data. FixStream also offers change management integration and auto-ticketing features for ServiceNow customers.

About FixStream – Powering Digital Infrastructures that Always Work
FixStream has pioneered an Artificial Intelligence for IT Operations (AIOps) platform that provides the real-time insights a business needs to find and fix problems faster, speed up digital transformation and keep business applications always working. Its AIOps+ solution combines AI, machine learning and other advanced technologies so IT can provide the highest level of availability, reliability, and performance of business applications. Learn more at: http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

FixStream CTO to Speak at Upcoming Global AI Conference

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For Media Inquiries:
Dana Harris
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FixStream CTO to Speak at Upcoming Global AI Conference

CTO Bishnu Nayak to Discuss How AI Is Driving More Accurate Prediction of Business Incidents

SANTA CLARA, CA —January 23, 2019 FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), today announced that Bishnu Nayak, FixStream’s CTO, will be speaking at the 3rd Annual Global Artificial Intelligence Conference being held January 23-25, 2019, at the Santa Clara Convention Center in Santa Clara, CA. The session will be examining the impact AIOps is having in predicting business incidents, especially in hybrid IT environments.

Taking place in Santa Clara, California, Global Artificial Intelligence Conference is the largest vendor agnostic conference in AI space, allowing practitioners to discuss AI through effective use of various techniques.

Title: AIOps Enables Prediction of Business Incidents

Who: Bishu Nayak, CTO, FixStream

When: January 25, 2019 at 5:30 – 6:00 pm PST

Where: Room 201

Presentation description: Enterprises running their digital business services in are challenged with getting the visibility and proactive insights they need into problem areas. With the dramatic increase in operational data volume and data sources in modern data centers and increasing complexity of hybrid heterogeneous IT environments, businesses are challenged with getting the visibility and data correlation they need to get proactive insights and quickly solve problems. This discussion will focus on how AIOps solution helps enterprises with prediction of critical business incidents thus improving service uptime, customer satisfaction and revenue growth using its auto-discovery, correlation, machine learning and AI techniques.

About FixStreamFixStream is the Artificial Intelligence company for IT Operations. With FixStream’s industry-first multi-layer correlation, visualization and prediction of business application issues across an enterprise’s entire hybrid IT stack, IT operations can now get real-time insights and powerful analytics to prevent outages and increase revenues. Visit us at: www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

FixStream’s Sameer Padhye Announced as Keynote Speaker at AIOps Expo and The New Intelligence Events

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FixStream’s Sameer Padhye Announced as Keynote Speaker at AIOps Expo and The New Intelligence Events

Padyhe to discuss FixStream’s Insight on how AI for IT Operations Can Help Self-Heal Hybrid IT Infrastructures

Trumbull, CT – November 26, 2018 – TMC today announced Sameer Padhye, the Founder and CEO of FixStream, has been added as a keynote speaker to AIOps Expo, which is a part of The New Intelligence. Padhye’s address will take place Wednesday, January 30th at 11:00 AM EST. The event is being held January 30 – February 1, 2019, at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida.

AIOps Expo will focus on how artificial intelligence and machine learning can improve application performance, network performance, security and troubleshooting for IT operations professionals. The New Intelligence also includes content for network operators through The Adaptive Intent-Based Networking Expo; content for CX professionals, marketers and sales professionals through The Future of Work Expo; a robust exhibit floor; other powerful keynotes; special events; networking opportunities; and much more.

Sameer Padhye’s keynote presentation will discuss how AIOps enables self-healing Hybrid IT, modernizing and unifying IT Operations using its auto-discovery, correlation, machine learning and AI techniques across the entire stack.

“There is no denying that artificial intelligence, machine learning and automation are disrupting the workplace and making a huge impact on the future of work,” said Rich Tehrani, TMC CEO and conference chairman. “Professionals of all types stand to benefit from these technologies and we look forward to gaining insight from an industry veteran like Sameer Padhye of FixStream.”

Padhye founded FixStream in 2013 to help companies apply AI to better detect the root causes of system failures and prevent them from happening in the future.  Prior to FixStream he served in a variety of senior management roles at Cisco Systems Inc. for over twenty years. FixStream is also a Gold Sponsor of The New Intelligence and AIOps Expo.

Registration is open and early bird rates are in effect. For questions on registration, exhibiting, sponsorship, or advertising packages contact [email protected]. For media inquiries, contact Jessica Seabrook. Companies interested in exhibiting, sponsorship or advertising packages for ITEXPO should contact TMC’s Dave Rodriguez at 203-852-6800 x146.

For the latest AIOps Expo news, updates and information follow us on Facebook and Twitter, @AIOpsExpo .

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on FacebookLinkedIn and Twitter@tmcnet .

Media and Analyst Contact:
Jessica Seabrook
Marketing Director
203.852.6800 ext.170
[email protected]

FixStream AI Executive to Present on AI for IT Operations at Machine Learning in DevOps Summit

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For Media Inquiries:
Dana Harris
978.440.8392
[email protected]

FixStream AI Executive to Present on AI for IT Operations at Machine Learning in DevOps Summit

CTO Bishnu Nayak to Discuss How AIOps Can Enable Self-Healing Hybrid IT Infrastructures

SAN JOSE, CA —November 27, 2018FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), today announced that Bishnu Nayak, FixStream’s CTO, will be speaking at the Machine Learning for DevOps Summit being held November 29-30, 2018, at the JW Marriott Houston Downtown in Houston, TX.

The Machine Learning for DevOps Summit, taking place in conjunction with the Applied AI Summit, will explore the imminent Machine Learning in DevOps revolution, how to best optimize DevOps with Machine Learning and how ML can assist in working towards achieving 100% automation. FixStream provides AIOps visibility that enables DevOps to transform its activities for enterprises including migration and service assurance for micro services supporting digital business services. Details:

TITLE: AIOps solution enables self-healing Hybrid IT
DATE: Nov. 29th at 2:45 pm CST
PRESENTER: Bishu Nayak, CTO of FixStream
TOPIC: Enterprises running their digital business services in hybrid heterogeneous IT environment require visibility and proactive insights into problem areas. Operational data volume and number of data sources have increased tremendously in modern data centers further worsening the problem of visibility and correlation. Artificial Intelligence for IT Operations (AIOps) leverages Big Data, Machine Learning and AI techniques to deliver proactive and predictive insights, recommendations and remediation. By combining the power of auto-discovery and correlation with ML and AI, AIOps solution suppresses events to reduce noise for faster root cause analysis, predicts business incidents, detects multivariate anomaly scenarios and enables enterprises with top-down visibility from business KPIs to application to infrastructure. This talk will discuss how AIOps solution modernizes and unifies IT Operations using its auto-discovery, correlation, machine learning and AI techniques.

About FixStream
FixStream is the Artificial Intelligence company for IT Operations. With FixStream’s industry-first multi-layer correlation, visualization and prediction of business application issues across an enterprise’s entire hybrid IT stack, IT operations can now get real-time insights and powerful analytics to prevent outages and increase revenues. For additional information, visit http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

FixStream Expands Artificial Intelligence for IT Operations (AIOps) Integration into Oracle Applications

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For Media Inquiries:
Dana Harris, Red Javelin
978.440.8392
[email protected]

FixStream Expands Artificial Intelligence for IT Operations (AIOps) Integration into Oracle Applications

Industry-First AI Analytics Platform to Predict Business Issues Across Hybrid IT Showcased at Oracle World 2018

SAN FRANCISCO, CA/ORACLE OPENWORLD 2018 – October 22, 2018FixStream, a Gold Partner in the Oracle Partner Network (OPN), and a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), today announced expanded support of its AIOps Platform with Oracle applications. With FixStream, companies can now for the first time quickly detect and predict application issues in real-time using advanced end-to-end correlation and visualization using its AI and machine learning solution.

The company will be demonstrating their flagship solution and exhibiting at the annual Oracle OpenWorld Conference this week at the Moscone Center, San Francisco, on October 22–25, 2018.

Modern IT Operations lack real-time, accurate visibility across their hybrid IT environments. FixStream provides IT Operations with one of the industry first multi-layer correlation and predictive analytics across business KPI’s, application and infrastructure entities, automating the discovery and mapping of critical business processes to application process flows, hosts, backend databases and infrastructure entities such as switches, routers and storage arrays.

With these new integrations announced today, FixStream’s AIOps solution will now provide out-of-the-box discovery and correlation with the following Oracle applications:
Oracle RAC Databases – with ASM
Oracle E-Business Suite – with WebLogic JVMs, Concurrent Managers and Workflows
Oracle Communications Products (Oracle Communications ASAP, Oracle Communications Order and Service Management (OSM), and Oracle Communication Unified Inventory Management (UIM))
Oracle Siebel’s CRM
Oracle SOA Fusion Middleware (BAM, BPM, OSB)
Splunk for Alerts and Warnings for Databases and WebLogic
ServiceNow ITSM for Oracle Products

FixStream provides integration with other Oracle products, such as Oracle ERP Cloud, Oracle JD Edwards, Oracle Real Applications Clusters (RAC) and Oracle Fusion Middleware. FixStream’s AIOps platform is also available in the Oracle Cloud Marketplace offering added value to Oracle Cloud application customers.

The City of Las Vegas integrated FixStream’s Artificial Intelligence for IT Operations (AIOps) solution into its Oracle ERP system, and according to Michael Sherwood, Director, Information Technology for Las Vegas, it has completely changed the way they see network failures. “The AIOps system tells us immediately where the problem is precisely. Previously, we would know the system was down, but tracking down the exact failure point was like finding a needle in a haystack. The FixStream system visually tells us immediately where and what the problem is. It’s a huge time-saver, enabling us to fix serious problems in minutes or hours, instead of the days it used to take us.”

Please visit us at Oracle OpenWorld this week at the Moscone Center South Exhibition Hall, Booth 4700 to get a demo and learn more.

About FixStream
FixStream is the Artificial Intelligence company for IT Operations. With FixStream’s industry-first multi-layer correlation, visualization and prediction of business application issues across an enterprise’s entire hybrid IT stack, IT operations can now get real-time insights and powerful analytics to prevent outages and increase revenues. For additional information, visit http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

AIOps for Dummies
FixStream Authors “Dummies” Book: “AIOps for Dummies”

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For Media Inquiries:
Dana Harris, Red Javelin Communications
978.440.8392
[email protected]

FixStream Authors “Dummies” Book: “AIOps for Dummies”

SAN JOSE, CA—October 15, 2018FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps),today announced the publishing and immediate availability of“AIOps for Dummies.” This book is designed to help CIO, VP of Operations or a professional responsible for managing specific IT domain better understand the fundamental problems plaguing IT, AIOps and how it can be leveraged to transform any company’s IT operations.

The book helps organizations address IT challenges on a number of fronts, including the following:

  • Complex and very dynamic IT environments
  • Siloed IT operations and tools
  • Lack of end-to-end correlation
  • Limited or no visibility into application issues

“Artificial Intelligence for IT Operations (AIOps) is the next generation of IT operations analytics, combining big data, artificial intelligence (AI) and machine learning to automate a broad range of IT operations processes,” said FixStream’s Founder and CEO Sameer Padhye and author of AIOps for Dummies. “It’s a game changer because enterprises are now able leverage new technologies to accelerate their migrations, increase application assurance and better serve their customers. This transformation can only be achieved with AIOps and this book explains, in very understandable and user-friendly terms, how that is done.”

AIOps for Dummies discusses:

  • IT Operations Challenges – What are the fundamental problems plaguing IT and how to recognize them:
  • AIOps – What it is, how it delivers value, and how it works.
  • Understanding AIOps Capabilities – Current infrastructure and application discovery and insight challenges, and how AIOps capabilities address these challenges.
  • Getting Started with AIOps – How to enable data collection in hybrid IT environments, perform day-to-day troubleshooting and operations management, and gain end-to-end visibility in virtualized and cloud environments using AIOps.
  • AIOps Use Cases – Determine the root cause of outages and events, automating capacity planning and resource optimization, planning successful migrations and ensuring regulatory compliance.
  • Explore FixStream’s AIOps Solution

“Existing tools and technologies make routine IT operations cumbersome and time-consuming and with the rapid pace of digital transformation and need for on-demand access 24/7, enterprises’ IT teams must find a better way to pinpoint and resolve issues to meet the needs of today’s extremely demanding customers,” Padhye said. “This is really a primer on how to get from where you are today with your current IT operations to where you should be to use new AI technologies to optimize IT cost, increase application assurance and uptime, and automate root cause analysis.”

Download your copy of AIOps for Dummies today here.

About FixStream
FixStream is the Artificial Intelligence Company for IT Operations. With FixStream’s industry-first multi-layer correlation, visualization and prediction of business application issues across an enterprise’s entire hybrid IT stack, IT operations can now get real-time insights and powerful analytics to prevent outages and increase revenues. For additional information, visit http://www.fixstream.com, or connect with FixStream. on LinkedIn and Twitter.

Cherwell Logo
FixStream and Cherwell Software Announce Strategic Collaboration to Automate the Detection and Resolution of IT Issues

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Joint Solution to Integrate AIOps with ITSM and Accelerate Digital Transformation

SAN JOSE, Calif. and COLORADO SPRINGS, Colo.Aug. 20, 2018 /PRNewswire/ — FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), and Cherwell Software, a global leader in enterprise service management, today announced a strategic collaboration designed to accelerate digital transformation. The two companies will integrate their technologies to provide customers with a next-generation IT Operations solution leveraging machine learning with workflow automation to help more quickly and accurately find, predict and resolve ITSM (information technology service management) issues.

Modern IT environments are dynamic and IT Operations lack real-time, accurate visibility across their hybrid IT environments. Moreover, modern enterprises are now accelerating their digital business transformation, increasing the complexity of their IT environment while raising their expectations of performance and uptime of critical business applications.

“We are bringing a new approach to IT Operations that combines big data with machine learning to improve and automate key ITSM processes,” said Sameer Padhye, Founder and CEO of FixStream. “Our integration with Cherwell will automate the discovery of entities and their relationships across datacenters and the ingestion of the accurate inventory into Cherwell’s CMDB. This will reduce the complexity of how enterprises identify issues across their IT infrastructure and save millions in revenue by predicting outages in the future.”

FixStream will demonstrate the new joint solution at the Cherwell Global Conference in Colorado Springs, CO on September 18-20, 2018. The joint solution will integrate FixStream’s AIOps solution with Cherwell’s workflow automation software – the Cherwell® Service Management platform – and quickly detect patterns to predict and prevent future business outages across an enterprise’s entire hybrid IT stack.

FixStream first creates an accurate and real-time inventory of the physical, logical and virtual entity across the IT stack via an agent-less auto-discovery process. It then automatically updates Cherwell’s Configuration Management Databases (CMDB), correlates business transactions with applications and infrastructure, visualizing operational issues in the context of the business applications, and then applying machine learning to detect patterns and predict outages so that they can be fixed before they occur. IT staff can now identify and visualize in seconds the sequence of correlated events across datacenters as well as automate the root cause analysis of critical business processes, increasing CMDB accuracy.

“Facilitating IT Operations has always been at the core of our business and we are seeing massive opportunity with the rise of AI technology in the space that is likely to continue to spread across the enterprise,” said Matthew Peeples, Vice President of Strategic Partnerships. “We are excited to work with FixStream to help our customers leverage machine learning and automation to further drive productivity increases.”

About FixStream

FixStream is the Artificial Intelligence company for IT Operations. With FixStream’s industry-first multi-layer correlation, visualization and prediction of business application issues across an enterprise’s entire hybrid IT stack, IT operations can now get real-time insights and powerful analytics to prevent outages and increase revenues. For additional information, visit http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

About Cherwell Software

Cherwell (@Cherwell) empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit: http://www.cherwell.com.

For Media Inquiries:

Dana Harris, Red Javelin
978.440.8392
[email protected]

SOURCE FixStream

FixStream AIOPs Platform Now Available In The Oracle Cloud Marketplace

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For Media Inquiries:
Dana Harris
978.440.8392
[email protected]

FIXSTREAM AIOPS PLATFORM NOW AVAILABLE IN THE ORACLE CLOUD MARKETPLACE

Oracle Cloud Customers Can Use FixStream AIOps Platform to Predict Business Application Issues Across Hybrid IT

SAN JOSE, CA —July 9, 2018FixStream, a leading provider of solutions for Artificial Intelligence for IT operations (AIOps) and Gold level member of Oracle PartnerNetwork (OPN), today announced that its AIOps platform is now available in the Oracle Cloud Marketplace offering added value to Oracle Cloud application customers.  The FixStream AIOps Platform offers one of the industry’s first visual Artificial Intelligence platform to predict business issues across hybrid IT by providing correlation, machine learning and visualization for an Oracle environment deployed in a hybrid cloud to quickly and visually detect issues in real-time, reducing MTTR from days and weeks to minutes.

The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).

“With the integration with many Oracle products, such as Oracle ERP Cloud, Oracle JD Edwards, Oracle Real Applications Clusters (RAC) and Oracle Fusion Middleware, FixStream provides IT Operations with one of the industry first multi layer correlation and predictive analytics across business KPI’s, application and infrastructure entities, automating the discovery and mapping of critical business processes to application process flows, hosts, backend databases and infrastructure entities such as switches, routers and storage arrays,” said Sameer Padhye, Founder and CEO of FixStream. “FixStream’s participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of our AIOps solution. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”

The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface.

About FixStream
FixStream is the Artificial Intelligence company for IT Operations. With FixStream, IT operations can now get real-time insights and powerful analytics across business, operations, applications and infrastructure to prevent outages and increase revenues. Its out-of-the-box Artificial Intelligence for IT Operations (AIOps) platform offers industry-first end-to-end visibility to quickly correlate, visualize and predict business application issues across an enterprise’s entire hybrid IT stack. For additional information, visit http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

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Visualize This – Presenting Data to Allow Faster Troubleshooting & Trendspotting

Visualize This – Presenting Data to Allow Faster Troubleshooting & Trendspotting

By Sameer Padhye

In my last blog, I wrote about the value of data correlation. As I noted, correlation is important because it makes connections between different data. And correlating data about applications and underlying infrastructure makes predictive analysis and more efficient root cause analysis possible.

Now the question becomes: What’s the best way to present that data?

If you provide it in spreadsheet form, it can be difficult and time-consuming to understand what stories the data can tell. But presenting data visually makes it easy and intuitive to see what’s happening with complex cloud and data center environments – and the applications they support.

With visualization, you can see in a minute what would otherwise take hours or days to discern. That’s really important when your team is scrambling to fix an issue that’s preventing customers from making purchases on your website, for example. And it can be a real lifesaver when managers, C-level executives, and/or customers are pushing you to find a solution – and quickly – to their application problems.

In fact, a recent survey of 1,000 workers at U.K. and U.S. businesses indicates that 86 percent of companies benefit from faster decision making through data visualization. The same study showed that 80 percent of organizations report more accurate decision making with visualization. Another study suggests that companies that adopted data visualization saw a 77 percent improvement in decision making as a result.

Here’s an example of data visualization at work that I presented during a keynote speech. It looks at Napoleon’s invasion of Russia – specifically, data on soldiers he lost along the way.

First I provided the audience with battle loss details in Excel spreadsheet form. I then asked audience members for their conclusions on the likely results of Napoleon’s efforts. (I heard crickets.)

Then I displayed a map of Napoleon’s battle path, illustrating how many men he had lost. It then became clear to the audience what Napoleon and his army were up against.

My point during the presentation, and in this blog, is that visualization helps tells a story. Visualization means you don’t have to do a lot of analysis and interpretation. Instead, you can simply see what’s happening, decide what to do about it, and act.

Research illustrates the importance of visuals in understanding. That makes sense considering how we’re built. Seventy percent of all our sensory receptors are in our eyes. Fifty percent of our brain is dedicated to visual processing. And 90 percent of information transmitted by the brain is visual.

The Social Science Research Network reports 65 percent of people are visual learners. 3M research indicates people process visuals 60,000 times faster than text. And visual aids can improve learning by up to 400 percent.

Visuals are so central to understanding that there’s a phrase to describe the phenomenon. It’s called the picture superiority effect.

A recent WIRED story notes that leading organizations, such as the World Economic Forum, are leveraging data visualization to better understand relationships between a wide variety of people and things.

“Businesses deal with data that is highly complex, with multidimensional relationships across many different, massive data sets,” says T-Sciences. “Human beings are visual creatures. As such, the time is right for organizations to implement new solutions for leveraging data visualization and unlock their true potential to meet mission and business goals.”

And Fast Company emphasizes that “visuals add a component to storytelling that text cannot: speed.”

So, how does our visualization work? It’s somewhat akin to Google Maps.

You know how Google Maps works, right? It lets you select your view of the world. You can zoom in and out, and maneuver around. And it provides you with all possible paths to your destination – as well as related data such as accidents, gas stations, and traffic jams along the way.

FixStream visualization is a lot like that. But rather than roads and gas stations, we show the topology of data centers. And we include their network, storage, and compute resources, and the applications they support.

Our platform provides a real-time view of the connections between public and/or private data centers and the resources within them. It shows applications related operational data (like events, tickets, etc.), and which resources applications are using. And – like the Google Maps real-time accident location feature – it highlights trouble spots with red dots. That way you can pinpoint problems very quickly.

Importantly, FixStream doesn’t just show data, our platform presents it in a contextual view. That way you only see what’s relevant to the application or business process you’re managing.

Google Maps visualizes only the accidents and bottlenecks along a particular journey – like Denver to Detroit. FixStream likewise presents data in an application-centric way so you can pinpoint what you want to see for that specific application. That way, you won’t be inundated with irrelevant data that slows analysis and delays decision-making.

For example, our platform can present only the data applicable to eCommerce so you can focus on fixing a problem that could lead to lost revenue. That way you won’t be distracted by alerts that may be impacting another application – like HR – which are probably also important, but likely not as time-critical.

In addition to application type, our platform lets you see data within the context of a hybrid IT infrastructure, inclusive of compute, network element, network element type or supplier, storage, virtual machine, and much more. We present you with alerts, faults, logs, tickets, and other important information.

You can explore by clicking through the various drop-down menus and topology levels. Or you can use our search tool to get where you want to go.

This provides a very different experience than what most organizations are used to today.

Legacy tools present only isolated aspects of the larger application, cloud, and data center picture. FixStream’s visualization removes the blinders that have blocked organizations like yours from having full visibility. Our platform offers a complete and real-time view of what’s happening with your applications and environments.

Let’s look at a couple examples of how this might come into play.

Consider a situation in which you notice a lot of abandoned website transactions. Or perhaps you’re just doing a regular check of your eCommerce applications. In any case, you might go into a drop-down menu called Business Groups to see what’s happening with your ecommerce-related network elements, connections, and applications.

FixStream’s visualization could highlight the fact that memory utilized has crossed a critical threshold. Because you are able to quickly see that, you don’t have to spend hours looking for the problem. Instead, you can take immediate action to address it, and you’ll be back in business. That’s important because every minute a problem persists adds up to lost revenue.

Indeed, the Digital Enterprise Journal indicates that on average companies lose $72,000 per minute during service outages. And, DEJ says, organizations spend an average of more than 60 minutes per incident repairing performance issues.

The FixStream platform can help expedite your troubleshooting and repair. We can even help you get in front of it.

Let me explain.

Perhaps you have a problem that seems to be happening every Monday morning. We enable you to review data over several weeks to see what happened every Monday morning. Our platform can present the sequence of events, since they are captured in a time series. And by visualizing data over a period of time you can detect patterns. Without visualization, determining patterns from a bunch of data is extremely difficult.

Our solution highlights every time there was a change and what happened following it. It lets you replay, pause, and analyze what happened so you can identify patterns. What’s more, our visualization capabilities illustrate the sequence of events in graph form. And our platform can predict when the next series of events of this type is likely to occur.

That can enable you to recognize and correct recurring problems. As a result, your applications will be available, your business will function more efficiently, and your technical team will be spared some of the work and stress related to troubleshooting. Less pain, more gain.

Air traffic controllers use RADAR to see what’s happening in the sky. Doctors use X-rays to see inside the human body. And with FixStream, you can get real-time visibility into your applications and your cloud and data center environments.

That means you can fix problems faster; use your resources more wisely; and better serve your customers, co-workers, supervisors, and stakeholders.

Get the picture?

(In my next blog, I’ll discuss machine learning.)

Sameer Padhye is founder and CEO of FixStream.

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