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Posts By : Alex Hudson

FixStream and Cherwell Software Announce Strategic Collaboration to Automate the Detection and Resolution of IT Issues

www.prnewswire.com

Joint Solution to Integrate AIOps with ITSM and Accelerate Digital Transformation

SAN JOSE, Calif. and COLORADO SPRINGS, Colo.Aug. 20, 2018 /PRNewswire/ — FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), and Cherwell Software, a global leader in enterprise service management, today announced a strategic collaboration designed to accelerate digital transformation. The two companies will integrate their technologies to provide customers with a next-generation IT Operations solution leveraging machine learning with workflow automation to help more quickly and accurately find, predict and resolve ITSM (information technology service management) issues.

Modern IT environments are dynamic and IT Operations lack real-time, accurate visibility across their hybrid IT environments. Moreover, modern enterprises are now accelerating their digital business transformation, increasing the complexity of their IT environment while raising their expectations of performance and uptime of critical business applications.

“We are bringing a new approach to IT Operations that combines big data with machine learning to improve and automate key ITSM processes,” said Sameer Padhye, Founder and CEO of FixStream. “Our integration with Cherwell will automate the discovery of entities and their relationships across datacenters and the ingestion of the accurate inventory into Cherwell’s CMDB. This will reduce the complexity of how enterprises identify issues across their IT infrastructure and save millions in revenue by predicting outages in the future.”

FixStream will demonstrate the new joint solution at the Cherwell Global Conference in Colorado Springs, CO on September 18-20, 2018. The joint solution will integrate FixStream’s AIOps solution with Cherwell’s workflow automation software – the Cherwell® Service Management platform – and quickly detect patterns to predict and prevent future business outages across an enterprise’s entire hybrid IT stack.

FixStream first creates an accurate and real-time inventory of the physical, logical and virtual entity across the IT stack via an agent-less auto-discovery process. It then automatically updates Cherwell’s Configuration Management Databases (CMDB), correlates business transactions with applications and infrastructure, visualizing operational issues in the context of the business applications, and then applying machine learning to detect patterns and predict outages so that they can be fixed before they occur. IT staff can now identify and visualize in seconds the sequence of correlated events across datacenters as well as automate the root cause analysis of critical business processes, increasing CMDB accuracy.

“Facilitating IT Operations has always been at the core of our business and we are seeing massive opportunity with the rise of AI technology in the space that is likely to continue to spread across the enterprise,” said Matthew Peeples, Vice President of Strategic Partnerships. “We are excited to work with FixStream to help our customers leverage machine learning and automation to further drive productivity increases.”

About FixStream

FixStream is the Artificial Intelligence company for IT Operations. With FixStream’s industry-first multi-layer correlation, visualization and prediction of business application issues across an enterprise’s entire hybrid IT stack, IT operations can now get real-time insights and powerful analytics to prevent outages and increase revenues. For additional information, visit http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

About Cherwell Software

Cherwell (@Cherwell) empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit: http://www.cherwell.com.

For Media Inquiries:

Dana Harris, Red Javelin
978.440.8392
[email protected]

SOURCE FixStream

FixStream AIOPs Platform Now Available In The Oracle Cloud Marketplace

FOR IMMEDIATE RELEASE

For Media Inquiries:
Dana Harris
978.440.8392
[email protected]

FIXSTREAM AIOPS PLATFORM NOW AVAILABLE IN THE ORACLE CLOUD MARKETPLACE

Oracle Cloud Customers Can Use FixStream AIOps Platform to Predict Business Application Issues Across Hybrid IT

SAN JOSE, CA —July 9, 2018FixStream, a leading provider of solutions for Artificial Intelligence for IT operations (AIOps) and Gold level member of Oracle PartnerNetwork (OPN), today announced that its AIOps platform is now available in the Oracle Cloud Marketplace offering added value to Oracle Cloud application customers.  The FixStream AIOps Platform offers one of the industry’s first visual Artificial Intelligence platform to predict business issues across hybrid IT by providing correlation, machine learning and visualization for an Oracle environment deployed in a hybrid cloud to quickly and visually detect issues in real-time, reducing MTTR from days and weeks to minutes.

The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).

“With the integration with many Oracle products, such as Oracle ERP Cloud, Oracle JD Edwards, Oracle Real Applications Clusters (RAC) and Oracle Fusion Middleware, FixStream provides IT Operations with one of the industry first multi layer correlation and predictive analytics across business KPI’s, application and infrastructure entities, automating the discovery and mapping of critical business processes to application process flows, hosts, backend databases and infrastructure entities such as switches, routers and storage arrays,” said Sameer Padhye, Founder and CEO of FixStream. “FixStream’s participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of our AIOps solution. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”

The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface.

About FixStream
FixStream is the Artificial Intelligence company for IT Operations. With FixStream, IT operations can now get real-time insights and powerful analytics across business, operations, applications and infrastructure to prevent outages and increase revenues. Its out-of-the-box Artificial Intelligence for IT Operations (AIOps) platform offers industry-first end-to-end visibility to quickly correlate, visualize and predict business application issues across an enterprise’s entire hybrid IT stack. For additional information, visit http://www.fixstream.com, or connect with FixStream on LinkedIn and Twitter.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Visualize This – Presenting Data to Allow Faster Troubleshooting & Trendspotting

Visualize This – Presenting Data to Allow Faster Troubleshooting & Trendspotting

By Sameer Padhye

In my last blog, I wrote about the value of data correlation. As I noted, correlation is important because it makes connections between different data. And correlating data about applications and underlying infrastructure makes predictive analysis and more efficient root cause analysis possible.

Now the question becomes: What’s the best way to present that data?

If you provide it in spreadsheet form, it can be difficult and time-consuming to understand what stories the data can tell. But presenting data visually makes it easy and intuitive to see what’s happening with complex cloud and data center environments – and the applications they support.

With visualization, you can see in a minute what would otherwise take hours or days to discern. That’s really important when your team is scrambling to fix an issue that’s preventing customers from making purchases on your website, for example. And it can be a real lifesaver when managers, C-level executives, and/or customers are pushing you to find a solution – and quickly – to their application problems.

In fact, a recent survey of 1,000 workers at U.K. and U.S. businesses indicates that 86 percent of companies benefit from faster decision making through data visualization. The same study showed that 80 percent of organizations report more accurate decision making with visualization. Another study suggests that companies that adopted data visualization saw a 77 percent improvement in decision making as a result.

Here’s an example of data visualization at work that I presented during a keynote speech. It looks at Napoleon’s invasion of Russia – specifically, data on soldiers he lost along the way.

First I provided the audience with battle loss details in Excel spreadsheet form. I then asked audience members for their conclusions on the likely results of Napoleon’s efforts. (I heard crickets.)

Then I displayed a map of Napoleon’s battle path, illustrating how many men he had lost. It then became clear to the audience what Napoleon and his army were up against.

My point during the presentation, and in this blog, is that visualization helps tells a story. Visualization means you don’t have to do a lot of analysis and interpretation. Instead, you can simply see what’s happening, decide what to do about it, and act.

Research illustrates the importance of visuals in understanding. That makes sense considering how we’re built. Seventy percent of all our sensory receptors are in our eyes. Fifty percent of our brain is dedicated to visual processing. And 90 percent of information transmitted by the brain is visual.

The Social Science Research Network reports 65 percent of people are visual learners. 3M research indicates people process visuals 60,000 times faster than text. And visual aids can improve learning by up to 400 percent.

Visuals are so central to understanding that there’s a phrase to describe the phenomenon. It’s called the picture superiority effect.

A recent WIRED story notes that leading organizations, such as the World Economic Forum, are leveraging data visualization to better understand relationships between a wide variety of people and things.

“Businesses deal with data that is highly complex, with multidimensional relationships across many different, massive data sets,” says T-Sciences. “Human beings are visual creatures. As such, the time is right for organizations to implement new solutions for leveraging data visualization and unlock their true potential to meet mission and business goals.”

And Fast Company emphasizes that “visuals add a component to storytelling that text cannot: speed.”

So, how does our visualization work? It’s somewhat akin to Google Maps.

You know how Google Maps works, right? It lets you select your view of the world. You can zoom in and out, and maneuver around. And it provides you with all possible paths to your destination – as well as related data such as accidents, gas stations, and traffic jams along the way.

FixStream visualization is a lot like that. But rather than roads and gas stations, we show the topology of data centers. And we include their network, storage, and compute resources, and the applications they support.

Our platform provides a real-time view of the connections between public and/or private data centers and the resources within them. It shows applications related operational data (like events, tickets, etc.), and which resources applications are using. And – like the Google Maps real-time accident location feature – it highlights trouble spots with red dots. That way you can pinpoint problems very quickly.

Importantly, FixStream doesn’t just show data, our platform presents it in a contextual view. That way you only see what’s relevant to the application or business process you’re managing.

Google Maps visualizes only the accidents and bottlenecks along a particular journey – like Denver to Detroit. FixStream likewise presents data in an application-centric way so you can pinpoint what you want to see for that specific application. That way, you won’t be inundated with irrelevant data that slows analysis and delays decision-making.

For example, our platform can present only the data applicable to eCommerce so you can focus on fixing a problem that could lead to lost revenue. That way you won’t be distracted by alerts that may be impacting another application – like HR – which are probably also important, but likely not as time-critical.

In addition to application type, our platform lets you see data within the context of a hybrid IT infrastructure, inclusive of compute, network element, network element type or supplier, storage, virtual machine, and much more. We present you with alerts, faults, logs, tickets, and other important information.

You can explore by clicking through the various drop-down menus and topology levels. Or you can use our search tool to get where you want to go.

This provides a very different experience than what most organizations are used to today.

Legacy tools present only isolated aspects of the larger application, cloud, and data center picture. FixStream’s visualization removes the blinders that have blocked organizations like yours from having full visibility. Our platform offers a complete and real-time view of what’s happening with your applications and environments.

Let’s look at a couple examples of how this might come into play.

Consider a situation in which you notice a lot of abandoned website transactions. Or perhaps you’re just doing a regular check of your eCommerce applications. In any case, you might go into a drop-down menu called Business Groups to see what’s happening with your ecommerce-related network elements, connections, and applications.

FixStream’s visualization could highlight the fact that memory utilized has crossed a critical threshold. Because you are able to quickly see that, you don’t have to spend hours looking for the problem. Instead, you can take immediate action to address it, and you’ll be back in business. That’s important because every minute a problem persists adds up to lost revenue.

Indeed, the Digital Enterprise Journal indicates that on average companies lose $72,000 per minute during service outages. And, DEJ says, organizations spend an average of more than 60 minutes per incident repairing performance issues.

The FixStream platform can help expedite your troubleshooting and repair. We can even help you get in front of it.

Let me explain.

Perhaps you have a problem that seems to be happening every Monday morning. We enable you to review data over several weeks to see what happened every Monday morning. Our platform can present the sequence of events, since they are captured in a time series. And by visualizing data over a period of time you can detect patterns. Without visualization, determining patterns from a bunch of data is extremely difficult.

Our solution highlights every time there was a change and what happened following it. It lets you replay, pause, and analyze what happened so you can identify patterns. What’s more, our visualization capabilities illustrate the sequence of events in graph form. And our platform can predict when the next series of events of this type is likely to occur.

That can enable you to recognize and correct recurring problems. As a result, your applications will be available, your business will function more efficiently, and your technical team will be spared some of the work and stress related to troubleshooting. Less pain, more gain.

Air traffic controllers use RADAR to see what’s happening in the sky. Doctors use X-rays to see inside the human body. And with FixStream, you can get real-time visibility into your applications and your cloud and data center environments.

That means you can fix problems faster; use your resources more wisely; and better serve your customers, co-workers, supervisors, and stakeholders.

Get the picture?

(In my next blog, I’ll discuss machine learning.)

Sameer Padhye is founder and CEO of FixStream.

Making Connections – The Value of Data Correlation By Sameer Padhye

Making Connections – The Value of Data Correlation
By Sameer Padhye

Sameer Padhye avatar

The app economy is upon us, and businesses of all stripes are moving to address it. In this age of digital transformation, businesses rely on applications to serve customers and improve operations.

So, in many ways, things are really coming together with digital transformation. At the same time, however, things are really starting to come apart.

In saying that, I’m not casting aspersions on digital transformation. In fact, I’m a big believer in it.

Businesses need to introduce applications and adopt new technologies to become more agile, efficient, and responsive. And they’re doing that.

As part of those efforts, they’re employing cloud-based solutions, software-centric and microservices architectures, virtualization and containers. But these new architectures and technologies are creating challenges of their own.

In the past, each application lived on its own dedicated server. So ensuring the desired performance level was relatively simple.

In today’s highly distributed world, however, that’s simply no longer the case. Here’s why.

Some business applications today live in public clouds. And enterprises tend to have no, or very limited, visibility into those clouds. Other businesses take advantage of more distributed hybrid cloud models consisting of on-premise, public, and private clouds.

Applications run on virtual machines, rather than physical, fixed servers. So that adds another level of complexity.

As if that wasn’t enough, containers often exist alongside, or within, VMs. And the use of containers – and number of containers themselves – is quickly proliferating.

Gartner predicts that by 2020, more than 50 percent of global organizations will be running containerized applications in production. That’s up from less than 20 percent today.

The upside of containers is that they offer portability and greater scalability. However, containers move around a lot. And they appear and disappear in the blink of any eye. So that multiplies the number of moving pieces exponentially.

All that makes for a very dynamic – and complex – environment. And that’s good. And bad.

Because this environment is very different than what came before, the application performance tools created a decade or so ago no longer apply. And tools that consider only the application – and not the underlying infrastructure – fall short.

So organizations need new solutions that can address what’s happening with applications and networks today. These tools must collect and correlate information about the application itself and about the underlying infrastructure.

That should include data about application server performance, events, logs, transactions, and more. The compute, network, and storage resources involved in application delivery also need to be figured into the equation.

Only with this full complement – and correlation – of data can organizations understand what’s happening with their applications. That’s important to ensure applications perform as expected to yield the desired business results.

Intelligent data correlation data puts new insight at the fingertips of businesses like yours. And that allows you to do a lot of really amazing, time-saving, and income-impacting things.

For example, you can trim application troubleshooting efforts from weeks, months, or days down to minutes.

That’s really valuable when you consider that a business can lose millions in lost revenue from just a few minutes of app downtime. (That’s not to mention the potential loss of reputation, and losses from diverting IT resources to troubleshoot and fix such problems.)

The recent crash of Amadeus IT Group’s flight booking system shows the widespread impacts that can result from just one business application going down. As Bloomberg reported in September, several major airlines and their passengers were affected by the outage.

When applications go down or don’t perform as required, enterprise IT folks, their technology suppliers, and network service providers often spend a lot of time and energy arguing over the source of the problem. That’s before they even settle on its cause, and identify and implement a solution. Meanwhile, the business functions that rely on the app remain at a standstill.

The good news here is that FixStream has a solution.

Our platform correlates application and infrastructure resources data to identify root problems in real time. And it addresses the distributed nature of applications and related resources.

Here’s one example of how we help do that.

Containers have a short shelf life. So our platform collects data on both active containers and those that existed in the past. That way, when problems arise, businesses like yours have the evidence they need to figure out what happened.

But troubleshooting is just one way the FixStream platform can help your business survive and thrive.

The FixStream platform also employs artificial intelligence to correlate data and uncover patterns. Those patterns can allow your organization to discern what problems are likely to appear downstream from trouble spots.

Such predictive analytics enable companies like yours to address potential problems before they impact applications and business operations. Our data correlation capabilities also can reduce your compliance risk and audit costs.

Plus, we can help you optimize cloud resources and understand application dependencies. That way, you can implement more informed cloud migration strategies.

That’s important because it can help you realize the cost-saving benefits that cloud migration can deliver.

Ninety percent of companies expect savings from their move to the cloud, reports Gartner’s Ron Blair. Yet only 13 percent of them actually reduce their capital expenditures from moving to the cloud. And just 26 percent lower their operational expenditures via cloud migration, Blair said in a December presentation.

One key reason for this disparity is that many organizations carry their complexity into the cloud.

Simplifying that complexity is what FixStream is all about.

Our platform provides intelligence on application performance so businesses can better allocate resources. Our data correlation capabilities reveal what specific resources each application requires. That way businesses like yours can purchase only those cloud resources their cloud-based applications require.

So, to review, the FixStream platform:

• enables you to get more value out of your cloud migration,

• provides visibility into what’s happening with your apps and related resources,

• delivers insights on application performance, resource utilization, and what to expect next, and

• keeps your apps – and your business itself – up and running.

That adds up to a whole lot of value.

Applications are lifeblood of every enterprise. Your financial health depends upon these applications.

And more – and more mission-critical – apps are moving to the cloud everyday. So you need to know how your business apps are performing. And when they’re not performing as needed, you have to be able to move quickly to figure out why and implement a fix.

FixStream’s data correlation capabilities can go a long way toward helping you with that – and a whole lot more. For our customers that translates into dollars and cents, significant time savings, and greater business agility.

To learn more about what FixStream can do for you, click here.

Also, keep an eye out for my next blog. In that piece, I’ll discuss the importance of mapping and visualization.

Sameer Padhye is founder and CEO of FixStream.

FixStream Selected as a 2017 Red Herring Top 100 Global Company

FixStream Selected as a 2017 Red Herring Top 100 Global Company

FixStream Artificial Intelligence platform recognized for its unique ability to automate IT Operations

San Jose, CA (November 28, 2017) – FixStream, a leading Artificial Intelligence platform for IT Operations (AIOps), has been selected as a winner of Red Herring’s Top 100 Global Award, solidifying its place as one of the globe’s most exciting and innovative private technology companies. This recognition builds upon the Red Herring Top 100 North America award FixStream received in June 2017.

“Global IT infrastructure demands a high level of reliability and an opportunity to assess risks and evaluate situations in real time,” said Alex Vieux, publisher and chairman of Red Herring. “Most business-critical applications depend on management’s avoidance of disruption. FixStream has created a patented technology endorsed by significant industry players across the world. The company has advanced faster than most observers expected and is one of the shining lights of the Red Herring Global 2017. This award recognizes the work performed by a team of veterans for a company whose name will become a household name in the future.”

Inclusion on Red Herring’s Top 100 Global list has become a mark of distinction for disruptive companies and entrepreneurs. Red Herring editors were among the first to recognize that companies such as Facebook, Twitter, Google, Yahoo, Skype, Salesforce.com, YouTube, and eBay would change the way we live and work. 

Winning companies were chosen by the Red Herring editorial staff using both quantitative and qualitative criteria, such as financial performance, technology innovation, management quality, strategy, and market penetration.

“We are thrilled to be recognized by Red Herring as one of the 100 most innovative and promising private companies in the world,” said Sameer Padhye, founder and CEO of FixStream. “FixStream provides the only out-of-the-box AIOps platform that delivers an end-to-end view of business transaction flows correlated with applications and infrastructure in hybrid IT environments.”

FixStream solves one of the biggest problems facing enterprises in this new age of digital transformation – the ability to guarantee the highest level of business application assurance while migrating to hybrid cloud.

Traditional domain-centric approaches to monitoring and IT operations management are now obsolete as IT has become more virtual, dynamic and distributed. The adoption of virtualization, hybrid cloud and microservices technologies makes IT more agile, but it also dramatically increases the amount of data to be correlated, exceeding the capacity of human beings to process it.

“Modern IT architectures require millions of data points to be correlated in real time to effectively monitor and manage business critical applications,” added Padhye. “FixStream’s AIOps platform correlates, visualizes, and analyzes millions of data points per business transaction in real-time across an entire hybrid IT environment, allowing enterprises to achieve the highest business application uptime and save millions of dollars.”

This latest recognition is just one of many awards FixStream has received in 2017. Others include the Gartner “Cool Vendor” award and the Advanced IT Analytics Leader award from Enterprise Management Associates.

About FixStream

Watch FixStream’s Vision Video

FixStream accelerates the delivery of new digital services. It provides analytics and visualization of business transactions correlated with application services and infrastructure (such as compute, network and storage) in hybrid IT. Customers have deployed FixStream to proactively plan and manage digital services, automate root cause analysis of business transactions and applications, optimize IT resources and reduce infrastructure cost, reduce business risk with technology migration to hybrid cloud and containers, and reduce compliance risk and costs associated with audit and compliance reports.

For additional information, visit http://fixstream.com/, or connect with FixStream on LinkedIn and Twitter.

Contact
Jennifer Chau, 408-394.4478
[email protected]

FixStream and CenturyLink Accelerate Migration to Hybrid Cloud

CenturyLink accelerates digital transformation methodology via integration with
FixStream – SaaS platform, available on the CenturyLink Marketplace

 

 

San Jose, CA (September 1, 2017) –FixStream, an award-winning Artificial Intelligence for IT Operations (AIOps) vendor, announced today that it has inked a distribution agreement with CenturyLink, Inc. (NYSE: CTL), a global communications and IT services company.

CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services to global enterprises, many of which are planning to digitally transform their business and migrate their applications to the cloud.

Adopting a cloud strategy while deploying new applications can be challenging for IT operations teams, since visibility could be an issue given the dynamic and complex nature of their hybrid environments. Specifically, IT operations teams might need to correlate millions of data points before getting to the root cause of service outages, up from tens of thousands typical of legacy environments.

To dramatically accelerate the migration to hybrid cloud and to significantly reduce the cost of operations thereafter, CenturyLink will now make available to its customers FixStream’s big data correlation, visualization and analytics platform.

FixStream’s platform will also be available on the CenturyLink Marketplace. The SaaS version will enable CenturyLink customers to rapidly deploy the FixStream platform by leveraging CenturyLink’s self-service, high performance on-demand platform.

“We are thrilled that CenturyLink has selected FixStream to help accelerate its customers’ journey to the cloud,” said Sameer Padhye, Founder and CEO of FixStream. “CenturyLink’s proven digital transformation methodology helps businesses adopt cloud-based and multi-cloud management solutions while increasing IT agility, sharpening operational efficiencies, and enhancing customer experiences.”

“FixStream provides a powerful analytics platform that delivers an end-to-end view of transaction flows correlated with applications and infrastructure in hybrid IT environments,” said David Shacochis, vice president, Hybrid IT Product Management at CenturyLink. “We are pleased to make FixStream available to our customers through the CenturyLink Marketplace. We see real opportunity for operational efficiency and customer benefits as managed services become fueled by big data analytics and machine learning.”

This year FixStream was named as a Gartner “Cool Vendor” and won the Red Herring Top 100 award.

About FixStream

Watch FixStream’s Vision Video

FixStream accelerates the delivery of new digital services. It provides analytics and visualization of business transactions correlated with application services and infrastructure (such as compute, network and storage) in hybrid IT. Customers have deployed FixStream to automate root cause analysis of business transactions and applications, optimize IT resources and reduce infrastructure cost, accelerate technology migration to hybrid cloud, and reduce compliance risk and audit costs. For additional information, visit http://fixstream.com/, or connect with FixStream on LinkedInTwitter.

Computer Network Architect

Job Opening:               Computer Network Architect

Company Name: FIXSTREAM NETWORKS, INC.

Job Location: San Jose, California, USA

Job Duties:

  • Provide architect solutions for company’s main platform and computer network functionality; lead technical requirements definition; work with R&D and product team on all aspects of network development process, design, develop, analyze, maintain, and modify network features
  • Confer with clients to gather requirements, assess network and hardware/software needs; with in-depth knowledge in Datacenter and Cloud environment, design and customize hardware/software for client use with the aim of optimizing operational efficiency
  • Visualize business services, applications, servers, storage and networks in all their complexity. Work with R&D and product team to develop product requirements and roadmap.
  • Evaluate network designs to determine whether customer requirements are met efficiently and effectively; create best practice documents for network design, maintain and troubleshoot networks by performing activities such as file addition, deletion, or backup
  • Monitor and analyze network performance and data to detect problems, identify inefficient use of computer resources, or perform capacity planning.
  • Perform or direct revision, repair, or expansion of existing software or programs to increase network operating efficiency or adapt to new requirements
  • Build and update the in-house network lab to cover different complex designs and scenarios to be used for testing the product to ensure the quality and compliance. Provide subject matter expertise to the product QA team to help validate all scenarios. Expand the lab setup continuously to keep pace with the new feature support of the product. Review the QA test plans for coverage and validate the results
  • Conduct technology R&D to identify relevant technologies and spearhead adoption within the platform – via proof of concept, mockups, ideation etc. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Develop validated/tested/working specifications for product development sprints that can be integrated within the product by development/engineering team
  • Create network system disaster recovery plans. Design, develop or recommend network security measures including routers, switches firewalls, network security audits, or automated security probes.
  • Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.

Job Requirements: Job entails working with and requires Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or equivalent with 5 years of experience including: Service Provider and datacenter network design and migrations, MPLS, L3VPN, VPC, VDC, FC, FCoE, iSCSI, FabricPath, vCenter, Hyper-V, Cisco UCS – B and C series server chassis, MDS SAN switches, and test tools including Spirent Test Center and Ixia.

Employer will accept any suitable combination of education, training or experience. This should be read to mean that the employer requires: Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or equivalent with 5 year of experience in the job offered, Software Engineer, Network Software Engineer, or equivalent.

To apply please mention Job Code CNA01 and mail resumes to: FIXSTREAM NETWORKS, INC.,  2001 Gateway Place, Suite 520W, San Jose, CA 95110

FixStream and EVOTEK Partner to Accelerate Adoption of Hybrid IT

FixStream and EVOTEK Partner to Accelerate Adoption of Hybrid IT

EVOTEK to distribute FixStream nationwide

San Jose, CA (August 28, 2017) –FixStream, an award-winning Artificial Intelligence for IT Operations (AIOps) vendor, and EVOTEK, one of the fastest growing IT solution providers in the US, announced today a nationwide distribution agreement to help enterprises accelerate their migration to hybrid IT.

According to a recent survey by Intel, hybrid cloud adoption grew 3X in the last year, increasing from 19% to 57% of organizations surveyed. The study also indicated that in 15 months, 80% of all IT budgets will be committed to cloud solutions, and that 73% of companies are planning to move to a fully software-defined data center within the next 2 years.

Adopting a cloud strategy while deploying new applications can be challenging for IT operations teams since their visibility will decrease, given the dynamic and more complex nature of their hybrid environments. Specifically, IT operations teams might need to correlate millions of data points before getting to the root cause of service outages, up from tens of thousands of data points typical of legacy environments.

To dramatically accelerate migration to hybrid IT and to significantly reduce the cost of operations thereafter, EVOTEK will now nationally distribute FixStream’s big data AIOps correlation, visualization, and analytics platform.

“We are thrilled that EVOTEK has selected FixStream to help accelerate its customers’ adoption of hybrid IT” said Sameer Padhye, Founder and CEO of FixStream. “EVOTEK’s proven IT transformation practice with over 500 years of combined data center expertise in converged infrastructure and virtualization, is the key component to enable enterprises to solve their business challenges in a digitally disrupted world”.

“Lack of correlated data across IT domains and limited data visualization are key challenges enterprises face as they migrate to hybrid environments” said Jeffrey Klenner, President of EVOTEK. “FixStream, by uniquely delivering an end-to-end view of transaction flows correlated with applications and infrastructure, is a catalyst to accelerate the adoption of hybrid IT solutions”.

This year FixStream was named as a Gartner “Cool Vendor” and won the Red Herring Top 100 award.

About FixStream

Watch FixStream’s Vision Video

FixStream accelerates the delivery of new digital services. It provides analytics and visualization of business transactions correlated with application services and infrastructure (such as compute, network and storage) in hybrid IT. Customers have deployed FixStream to automate root cause analysis of business transactions and applications, optimize IT resources and reduce infrastructure cost, accelerate technology migration to hybrid cloud, and reduce compliance risk and audit costs.

For additional information, visit http://fixstream.com/, or connect with FixStream on  LinkedInTwitter.

About EVOTEK

EVOTEK is North America’s premier enabler of digital business with a focus on innovation. With technology offerings in both data center and cloud, EVOTEK is uniquely equipped to enable customers with the industry shift from traditional IT computing to multi-cloud. With services practices in security, mobility, and DevOps, EVOTEK is moving up the value chain, closer to the part of digital business that matters most. In both 2016 and 2017, EVOTEK was named to The San Diego Business Journal’s Best Places to work and recognized in CRN’s Solution Provider 500 list. EVOTEK was also just identified on CRN’s Top 150 growth companies, holding the #1 spot, as the fastest growing system integrator in the country.

To learn more about how EVOTEK can enable your digital business, visit http://www.EVOTEK.com/.

FixStream, Inc.
Jennifer Chau, 408-394.4478

[email protected]

FixStream AIOps Platform Increases the Operational Efficiency of Your Virtualized Environment


Bishnu Nayak, CTO

In my previous job as an executive architect for a Tier 1 telco, I was spearheading the IT modernization and legacy transformation program. Virtualization and cloud enablement were two key ingredients of the transformation strategy, in addition to refactoring enterprise applications to make them cloud-ready. During the migration from legacy to virtualization, we had to assemble a big, cross-functional team to manually extract significant amounts of data from various systems to understand existing applications’ footprints, dependencies across the infrastructure stack to determine business impact, plan for migration, and ensure that performance of mission critical applications wouldn’t be impacted post-migration to virtualization. The IT infrastructure team had an equally tough task on their hands: workload allocation and placement and making sure there were adequate data points and visibility that would help them properly manage the multi-tenant virtualized environment. We successfully migrated a massive number of business applications from legacy to virtualization on VMWare technologies, but it took a huge number of man hours as we were lacking a platform that could automate the planning, execution, and validation activities.

One of the primary reasons I decided to join FixStream was to be a part of the vision to solve similar industry-recognized problems that challenge enterprise IT with new technology adoption as the underlying IT stack becomes more hybrid and distributed. FixStream’s emerging AIOps platform provides the much needed “single-pane-of-glass” view into the complex IT infrastructure that encompasses fragmented and distributed multi-vendor, multi-domain technologies – legacy, virtualization, hybrid cloud, containers, etc.

Per Gartner, AIOps platforms are software systems that combine big data and AI or machine learning functionality to enhance and partially replace a broad range of IT operations processes and tasks, including availability and performance monitoring, event correlation and analysis, IT service management, and automation.

Enterprises use artificial intelligence for IT Operations (AIOps) platforms to enhance and, occasionally, replace classical application performance monitoring (APM) and network performance monitoring and diagnostics (NPMD) tools.

In today’s environment, there are many vendors providing enterprise virtualization solutions, including VMWare, Microsoft, Xen, Oracle, and Openstack. VMWare has been the predominant leader for quite some time. Most enterprises are in a place today where multiple vendor solutions are in use, requiring expertise in different technologies to support day-to-day operations to ensure critical business functions run with the needed SLA.

FixStream’s AIOps platform built on big data technologies solves this problem by correlating cross-domain, cross-vendor entities in context with business application, device group and other operational contexts specific to enterprises. AIOps is intended to benefit infrastructure, application, as well as business operations teams, with a single converged platform built from the ground up, unlike legacy solutions built using various tools.

FixStream’s solution for the virtualization environment demonstrates the following capabilities:

  1. Auto-discovery – “Know what you don’t know in timely manner.” One of the biggest challenges in the virtualized environment is the difficulty of knowing/understanding the application and infrastructure resources due to dynamic design concepts such as vMotion and workload auto-scaling. FixStream auto-discovers the virtual infrastructure (VMs, hypervisors, vswitches, vLANs etc.) as well as application service entities deployed and dependent on those entities and keeps them up to date. Thus, you get a reliable, dynamic inventory which becomes the foundational building block for operations activities.
  2. Topology – “Know how things are connected and the dependencies and relationships between them.” Think of the days when people used to use paper maps to navigate their way from point A to B, and how technology has evolved to the point where Google Maps reliably navigates you across your points of interests, reducing noise and getting you to your destination faster and more reliably. The traditional way of managing your network topology via Visio diagram simply doesn’t work in virtualized environment, as things change quite often – a few times a day, sometimes in minutes. FixStream topology in the virtualized environment shows the dynamic view of how VMs connect with virtual networks such as vswitch, VLAN and to the physical hypervisor, network, and storage layers.  It does so by collecting data from vCenter, directly from VMs, the physical layer in a VMWare environment.
  3. Application Discovery and Mapping (FixStream iMAN) – “Know the locality of your critical business services.” Dependency mapping between application services and VMs and virtual network requires you to keep up with the frequent changes and compute dynamic mapping. The FixStream platform accomplishes this by periodically discovering application service instances, flows and mapping those to VMs, vSwitches, and VLANs they are associated with and keeps the dependency up to date. This is like Google Maps for your application which is then further correlated with real-time health and performance information for all entities in the map.
  4. Performance HeatMap – “Know where your available capacities are without manual effort. FixStream creates a performance HeatMap across all entities in a virtualized environment to represent their relative utilization in color coding using various parameters such as CPU, memory and disk. The HeatMap can be recalculated based on specific requirements with workload placement and resource allocation.
  5. Data Explorer/Analytics – “Know the hierarchical relationship between cross-domain entities and automate the compliance reporting.” FixStream provides an intuitive data explorer view for the users to pull auditing and compliance reports just with two to three clicks. For example – you want to create a report to know compute, network, storage vendors, platform, and version number for critical business applications. The output is up to date and reflects the state of the environment, which is extremely reliable for auditing and compliance needs.

With the above technical capabilities, FixStream’s operational analytics platform ensures the delivery of following ROI benefits for enterprises who are looking for a single platform to manage their virtualized environment:

  • Reduce the MTTR from hours to minutes – With topology analysis, flow2path analytics, historic event correlation, and anomaly detection, customers using FixStream have reportedly reduced MTTR from multiple hours to minutes.
  • Optimize resource allocation in virtualized environment – FixStream’s performance heatmap provides required insight for operations teams to optimally allocate application workload while reducing CAPEX by repurposing unused capacity to services that need them.
  • Reduce business risk in moving to virtualized infrastructure – FixStream’s discovery and dependency mapping across legacy and virtualized infrastructure provides you with reliable data to automate migration planning and significantly reduce the number of FTEs required for the task as well as business risk.
  • Reduce FTE for IT Compliance and Auditing – Compliance reporting and auditing activities are more cumbersome and require more man hours than the legacy environment due to the dynamic nature of the data required to be aggregated. The FixStream analytics/data explorer view provides an automated way to pull these reports while keeping the data up to date, significantly reducing the FTEs needed for the task.

Reflecting back to my previous job and challenges, I am convinced that if we had a platform like FixStream, it would have helped tremendously with not only cutting down the duration of migration to virtualization, but also optimizing resources, resulting in significant savings for the enterprise as well as the creation of efficient workload placement for new business services.

I am happy to announce that we will be participating in the VMworld Conference in Las Vegas from Aug. 27 through 30. If you would like to see the industry recognized FixStream platform in action and how it can help you gain control of your virtualized environment, stop by our booth 700 O, in the New Innovator Area. For more information, check out the details of our solution.

FixStream Chosen as a 2017 Red Herring Top 100 North America Winner

FixStream correlation, visualization and analytics platform recognized for its unique ability to help enterprises accelerate the delivery of new digital services.

San Jose, CA (June 19, 2017) – FixStream, a leading Algorithmic IT Operations (AIOps) platform has been selected as a winner for Red Herring’s Top 100 North America award, recognized as one of the continent’s most exciting and innovative private technology companies.

The winners have been chosen from thousands of entrants, whittled down to hundreds making the trip to the special award ceremony at the Marina Del Rey Marriott Hotel, in Los Angeles. The ceremony, led by Red Herring chairman Alex Vieux, was preceded by two days of keynote speeches, discussions and finalist presentations.

Companies were judged by industry experts, insiders and journalists on a wide variety of criteria including financial performance, innovation, business strategy and market penetration.

Red Herring’s editors have been evaluating the world’s startups and tech companies for over two decades. It gives them the ability to see through the industry’s hype to pick firms that will continue on a trajectory to success. Brands such as Alibaba, Google, Kakao, Skype, Spotify, Twitter and YouTube have all been singled out in Red Herring’s storied history.

“Selecting winners for this year’s Top 100 has proved more difficult than ever,” said Alex Vieux, publisher and chairman of Red Herring. “North America has been tech’s beating heart for years–but never have I seen such an exciting, disruptive and innovative generation as we have in 2017.”

“What has excited me most is to see so many people forging niches in high-tech and cutting edge sectors,” added Vieux. “Some of the technical wizardry and first-rate business models showcased here at the conference has been fantastic to learn about. We believe FixStream embodies the drive, skill and passion on which tech thrives. FixStream should be proud of its achievement – the competition was incredibly strong.”

“We are thrilled to be recognized by Red Herring for our disruptive product” said Sameer Padhye, Founder and CEO of FixStream. “FixStream provides the only big data operational analytics platform that delivers an end-to-end view of transaction flows correlated with applications and infrastructure in hybrid IT environments”.

FixStream solves the biggest problem facing enterprises in this new age of digital transformation – the ability to rapidly deploy new digital services while migrating to a hybrid cloud.

“Traditional domain-centric approaches to monitoring and IT operations management are becoming less effective as IT becomes more virtual, dynamic and distributed, costing companies $72,000 per minute of service outage*.” added Padhye. “FixStream correlation, visualization, and analytics across an entire hybrid IT environment has allowed enterprises to accelerate the delivery of new digital services and save $100,000’s.”

Following its Top 100 win, FixStream has been invited to the next step, which is to present at the Top 100 Global event in November that will encompass the best-in-show from the Top 100 Europe, North America, and Asia.

About FixStream

Watch FixStream’s Vision Video

FixStream accelerates the delivery of new digital services. It provides analytics and visualization of business transactions correlated with application services and infrastructure (such as compute, network and storage) in hybrid IT. Customers have deployed FixStream to proactively plan and manage digital services, automate root cause analysis of business transactions and applications, optimize IT resources and reduce infrastructure cost, reduce business risk with technology migration to hybrid cloud and containers, and reduce compliance risk and costs associated with audit and compliance reports.

For additional information, visit http://fixstream.com/, or connect with FixStream on  LinkedInTwitter.

FixStream, Inc.
Jennifer Chau, 408-394.4478

[email protected]

*DEJ’s Research

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