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Posts By : Bishnu Nayak

Getting a Handle on AIOps And Learning What These Platforms and Solutions Can Do for You

Getting a Handle on AIOps And Learning What These Platforms and Solutions Can Do For You

By Enzo Signore & Bishnu Nayak

As the headline suggests, we wrote this blog to inform readers like you about AIOps. The first question many of you probably have is: What the heck is AIOps?

Excellent question.

The simple answer is that AIOps stands for Artificial Intelligence for IT Operations. It’s the next generation of IT operations analytics or ITOA. And its value is in helping organizations address IT challenges on a number of fronts.

These challenges include:

  • The increasing complexity and dynamic nature of IT architectures
  • Digital business transformation
  • Siloed IT operations
  • Exponential data growth

All of the above render traditional, domain-centric monitoring and IT operations management inadequate. Such systems can’t correlate the onslaught of data various IT domains create. What’s more, they’re unable to provide insights IT operations teams need to proactively manage their environments. And that just won’t cut it.

AIOps solutions, however, can address these challenges. They enable enterprises to unify and modernize IT operations. And they allow enterprises to make the most of their existing network investments.

Let’s confront the above-noted IT challenges one at a time. Then we’ll explain how AIOps can help your business conquer them.

The Increasing Complexity and Dynamic Nature of IT Architectures

To increase business agility, IT organizations are deploying dynamic, modern IT architectures enabled by virtualization technologies. That includes containers, elastic clouds, microservices, and virtual machines.

At least a quarter of businesses had adopted containers by late 2017. The application container market was worth $762 million in 2016. By 2022 it will balloon to $2.7 billion. The use of cloud platforms is on the rise, as more businesses migrate more applications. By July 2018, 80 percent of all IT budgets will be committed to cloud solutions.

The dynamism these architectures and technologies enables is important for businesses. It helps them adjust to the fluctuating demands of millions of digital customers around the globe.

However, that often comes at the cost of decreased visibility. That’s because application workloads and flows are now abstracted from their physical infrastructure. And that creates new challenges in pinpointing potential issues.

So without end-to-end correlated data, adoption of these key technologies can be risky and cumbersome. Because IT staff will unable to effectively map current workloads to these new environments. And they’ll struggle to manage their performance and uptime. Plus, purchasing these new technologies can be extremely expensive, and AIOps can serve as insurance that organizations get maximum ROI from those investments.

“By 2022 the applications container market will be worth $2.7 billions”

Digital Business Transformation

Enterprises across the globe are leveraging digital technology to transform their businesses. Such efforts aim to provide better experiences to their prospects, customers, suppliers, and internal stakeholders.

To succeed as digital companies, businesses need to rethink their entire IT stack and operational strategy. And they need to ground these efforts with business-first considerations.

That should include how they think about application and network uptime.

Enterprises incur an average cost of $300,000 per outage. That’s if no revenue is at stake. If the outage impacts revenues, organizations lose an average of $72,000 per minute. That means companies lose a whopping $5.6 million per outage.

You can see why modern enterprises must make applications assurance and uptime their No. 1 objective. Those that don’t could face catastrophic damage to their revenues and reputation.

“Companies lose a whopping $5.6 million per outage.”

The Problem with Siloed IT

Research suggests 41 percent of enterprises use 10 or more tools for IT performance monitoring. Seventy percent use more than six. And you need even more tools to manage a hybrid cloud environment. That will include solutions to monitor workloads running in AWS, Azure, or multi-cloud environments.

Domain-centric tools provide a deep view into a specific domain. But they lack the ability to provide a correlated and end-to-end view across domains.

That’s a problem because cross-domain data collection, correlation, and visibility are key. They can enable you to track transaction problems like failed eCommerce orders to infrastructure issues like database timeout errors, for example.

But siloed management tools prevent most organizations from making these important connections. As a result, most enterprises suffer from very longer Mean Time To Repair intervals and unhappy customers.

MTTR averages 4.2 hours and wastes precious resources. Businesses employ an average of 5.8 full-time equivalent employees to address each incident. That FTE figure is as high as 11 in 15 percent of cases.

This drain of resources and finger pointing occurs as IT staff members struggle to manually correlate data. And often a whole lot of data is involved. Solving a critical business problem often entails using hundreds of data points – imagine how complex it becomes when IT is required to use thousands or millions of data points. That’s a lot.

“Mean time to repair averages 4.2 hours and wastes precious resources.”

The Challenge of Exponential Data Growth

Indeed, millions of data points are now flowing to the IT operations team in real time. This data deluge will only accelerate as adoption of containers, microservices, and virtualization grows.

And it’s growing big time. In the last 12 months, enterprises collected 88 percent more data than the prior year. Containers alone generate 18 times more data than traditional IT environments.

There are automated ways to collect and process this massive amount of data from an individual domain, but domain specific teams then need to manually correlate it. (And 79 percent of organizations reportadding more IT staff to address this problem is not an effective strategy.) This is not only time consuming but also prone to incorrect interpretation and results, requiring skilled resources from different domains, thus leading to a very long diagnostic process for root cause identification.

“Containers alone generate 18 times more data than traditional IT environments.”

To address these challenges, organizations need a new class of technology to modernize the IT operations process. This technology needs to be able to correlate millions of data points across all IT domains. It should have the smarts to apply machine learning to detect patterns. And it should present that information so organizations can easily see what’s happening and gain insights.

This technology is what we mean when we talk about AIOps.


AIOps Defined

Gartner recognizes AIOps as a new strategic IT segment.

Artificial intelligence for IT operations (AIOps) platforms are software systems that combine big data and AI or machine learning functionality to enhance and partially replace a broad range of IT operations processes and tasks, including availability and performance monitoring, event correlation and analysis, IT service management, and automation,” (Gartner – “Market Guide for AIOps Platforms” – Will Cappelli, Colin Fletcher, Pankaj Prasad. Published: 3 August 2017)

Figure 1: Gartner’s visualization of the AIOPS platform

AIOps Platform Enabling Continuous Insights Across IT Operations Management

The general process by which AIOps platforms and solutions operate includes three basic steps.

Observe

An AIOps platform first needs to observe the nature of data and its behavior. That involves collecting information through data discovery.

AIOps data discovery needs to support big data scale. That way it can address the volume of data from different IT domains and sources. Those sources may include legacy infrastructure or new container, hybrid cloud, or virtualized environment elements.

Whatever the data or source, speed is key to the observation part of the process. So the data must be collected in near real time to detect patterns. Performance- and health-related information is collected from hundreds of sources – using an agentless or agent model. Successful AIOps platforms leverage a combination of mechanisms to collect data from a multi-domain and multi-vendor environment. That environment may include an array of containers, hypervisors, network and storage solutions, public cloud, and other technologies and architectures.

A successful AIOps platform also combines the power of big data and machine learning with domain knowledge to identify data relationships and history to solve this complex problem.

Engage

An AIOps platform provides orchestration across key IT operations domains – most importantly IT Service Management.

ITSM activities such as change management and incident management have traditionally been manual. And they’re typically heavily dependent upon the Configuration Management Database. The problem with legacy CMDBs is they are highly unreliable for environments involving frequent change.

The AIOps platform provides analytics and input to make ITSM tasks more automated and reliable. For example, AIOps can update CMDBs using its knowledge of the environment, state, and changes. The AIOps platform’s ability to observe hybrid environments on an end-to-end basis provides this power. That ensures CMDB data is relevant and reliable. That allows for automation and faster and more accurate incident management. The automation also minimizes risks that might otherwise happen due to human error. And pattern recognition allows businesses to see and address problems before they affect end-user experiences.

Act

Automation or closed loop functions is the nirvana of AIOps platform.

Of course, automating critical IT operations using machine learning is new territory for most organizations. And IT leadership will need to get comfortable with it before they fully embrace automation. But new state-of-the-art automation – which uses advanced human inputs and machine learning – is maturing. And organizations can employ it today to do both simple and more complex jobs.

For example, they can employ it to clean log files to free up space. And they can use it to restart an application. Automation also can change application traffic policy on a router if AIOps sees the need.


How and Where AIOps Delivers Value

Enterprises that have deployed AIOps solutions have experienced transformational benefits. They include revenue growth, better customer retention, improved customer experience, lower costs, and enhanced performance.

Their operational teams have been able to:

  • Increase end-to-end business application assurance and uptime
    • Manage an integrated set of business and operational metrics
    • Predict and prevent outages
    • Dramatically reduce Mean Time to Detect and Mean Time to Repair
    • Lower the number of IT FTEs dedicated to troubleshooting
    • Decrease operational noise and alerts
  • Optimize IT and reduce IT costs
    • Replace older, silo-focused IT monitoring tools
    • Auto-discover complex, heterogeneous topologies
    • Gain visibility into the hybrid IT environment
    • Accelerate migration to the hybrid cloud
    • Expedite the adoption of hyper-convergence and microservices architecture
    • Reduce risk in consolidating and migrating data centers
  • Free up resources to enable IT operations to become a proactive source of innovation
    • Automate and reduce the cost of audits and compliance
    • Simplify IT processes
    • Break down silos across their IT teams
    • Enable less experienced staff to become more productive, faster

What the AIOps Architecture Looks Like

An AIOps solution includes the following functional blocks:

We’ll address these building blocks from the bottom up because that’s how AIOps itself works.

Open Data Ingestion

An AIOps platform collects data of all types from various sources. That may include data on faults, logs, performance alerts, and tickets. The ability to ingest data from the most diverse data sources is critical. It allows for an accurate, real-time view of all the moving parts across hybrid IT environments. More about open data ingestion here.

Auto-discovery

Given the very dynamic nature of modern IT environments, businesses need an auto-discovery process. That automatically collects data across all infrastructure and application domains – including on-premises, virtualized, and cloud deployments. And it identifies all infrastructure devices, the running applications, and the resulting business transactions. Read the auto-discovery blog.

Correlation

Then it’s time for the AIOps platform to correlate this data in a contextual form. So it needs to determine the relationships between infrastructure elements, between an application and its infrastructure, and between the business transactions and the applications.

To learn more about the importance of correlation, check out this blog.

Visualization

Once the end-to-end correlation process is completed, data need to be presented in an easy-to-use format. And that’s what visualization is all about.

Visualization is important because allows IT operations to quickly pinpoint issues and take corrective actions.

Of course, visualization in IT operations has become a commodity. Every solution includes a dashboard of some type. Yet an estimated 71 percent of organizations say data is not actionable. That’s why AIOps is important. It provides a new generation of visualization that makes data actionable.

Because visualization is key, we’ve also put together a blog on this topic. You can find it here.

Machine learning

Finding the root cause of a problem is key. But it’s even more critical to determine recurring patterns and predict likely future events.

AIOps solutions use supervised and unsupervised machine learning to determine patterns of events in a time-series. They also detect anomalies from expected behaviors and thresholds and predict outages and performance issues. Learn more about machine learning here.

Automation

Automation is a key component of AIOps as it delivers the end ROI to the customer. It does so by automating human IT ops tasks, reducing significant OPEX, and expediting innovation. And it reduces MTTR and can improve customer satisfaction.

AIOps enables IT operations to modernize existing processes. It allows IT Operations to make progress vs traditional ITOA strategies, abandon old, reactive processes, and become proactive, by predicting issues and preventing outages.

By providing an end-to-end correlated view of the entire IT environment, AIOps allows enterprises to accelerate their digital transformation strategies, adopt new technologies faster, and increase business productivity.

To learn more about FixStream, check out our AIOps solution whitepaper.

FixStream Unveils Industry-first AIOps Platform for Oracle ERP

Out-of-the-box discovery and correlation of Oracle ERP business processes and transactions with infrastructure

Preserves speed of digital transformation and breaks down the barriers of communication between IT and business operations.

SAN JOSE, Calif. (October 2, 2017) –FixStream, an award-winning Artificial Intelligence for IT Operations (AIOps) vendor, announced today the commercial availability of its solution for Oracle ERP, an industry first.

“The business is accelerating so quickly that IT organizations need to reinvent how to manage and operate their business-critical processes, or risk having their competition leave them behind,” said Mike Jude, research analyst, Frost & Sullivan. “FixStream provides an industry-first end-to-end correlation and visualization of Oracle ERP transactions and metrics that is a real game changer, and a critical AIOps platform that I believe IT Operations will kill to have in their networks.” 

Enterprises are accelerating their digital transformation and increasing their dependency on critical business processes that run on Oracle ERP. The business impact of an ERP outage or poor performance could be dire – service outages could cost enterprise $72k per minute.*

At the same time, enterprises are rushing to hybrid cloud seeking both business agility and security, increasing its adoption rate 3x in the last year.**

 The adoption of new digital processes while migrating to hybrid cloud will require IT and business operations to closely cooperate and to gain a shared visibility into the end-to-end process, from business transactions all the way to the underlying infrastructure.

Today’s domain-centric tools don’t correlate business transactions with application services and infrastructure events, making troubleshooting in a hybrid cloud environment ever more complex. 

 FixStream, an Oracle Gold Partner, facilitates digital transformation by automating the discovery and mapping of critical Order-to-Cash and Procure-to-Pay processes to the underlying application process flows, hosts, backend databases and infrastructure entities such as switches, routers and storage arrays.

“EMA named FixStream a leader in Advanced IT Analytics after careful evaluation of its unique capabilities for mapping service interdependencies to business-driven objectives, breaking down the barriers of communication between IT and business operations,” said Dennis Drogseth, vice president, Enterprise Management Associates. “This leadership is exemplified in FixStream’s move to support Oracle ERP Cloud with distinctive capabilities to address business outcomes in context with service performance with native ease and dynamic currency.”

FixStream 6.0 provides out-of-the-box support for Oracle ERP 12.X, Oracle Real Application Clusters, Oracle VM hypervisor and Oracle Fusion Middleware in on-premises, hybrid, public or Oracle ERP cloud deployments.

“FixStream provides a powerful analytics platform that delivers the industry’s first end-to-end view of Oracle ERP transaction flows correlated with applications and infrastructure in hybrid IT environments,” said Bojan Simic, founder and chief analyst, Digital Enterprise Journal. “FixStream can be deployed in few hours thanks to its out-of-the-box discovery of Oracle ERP applications and delivers instant tangible value to business and IT operations.”

FixStream 6.0 can be deployed to proactively address business process issues, such as Order to Cash, in a hybrid environment. In such a scenario, the customer could run an Oracle ERP instance in the Oracle Cloud and interact with enterprise services for tax calculation, authentication and identity service that are hosted on-premises in the customer data center.

For instance, should the number of pending orders increase beyond the expected threshold during a specific period, because of the system failure while doing credit check, FixStream 6.0 can automatically detect that the root cause was a CPU starvation issue in the VMs in the customer premise where the Oracle database is deployed for credit check.

“Oracle ERP Cloud is growing at a very rapid rate, 280 percent just in the last quarter,” said Sameer Padhye, founder and CEO of FixStream. “With FixStream 6.0, the vast Oracle customer base can now run their key business processes in a hybrid cloud environment more efficiently, at lower cost while gaining key operational insights through end-to-end correlated visibility.”

This year FixStream was named a Gartner “Cool Vendor” and a “Leader” by EMA for Advanced IT Analytics and won the Red Herring Top 100 North America award.

* Digital Enterprise Journal – 2017

** Forbes – 2017

About FixStream

Watch FixStream’s Vision Video

FixStream accelerates the delivery of new digital services. It provides analytics and visualization of business transactions correlated with application services and infrastructure (such as compute, network and storage) and their associated faults and alerts for a complete view in real time of a customer’s hybrid IT. Customers have deployed FixStream to automate root cause analysis of business transactions and applications, optimize IT resources and reduce infrastructure cost, accelerate technology migration to hybrid cloud, and reduce compliance risk and audit costs. For additional information, visit http://fixstream.com/, or connect with FixStream on LinkedIn and Twitter.

AIOps Platform
AIOps Platform for Oracle ERP


AIOps PlatformBishnu Nayak, CTO

“The cloud is the only way to leapfrog from where you are to where you have to be and do it at a compelling [total cost of ownership; TCO] that’s both secure and drives the level of innovation,” said Oracle CEO Mark Hurd, sharing one of the five cloud predictions to come true by 2025.

Oracle strongly predicts and also executes on the strategy of digital disruption that will motivate companies to replace last year’s IT systems, including ERP, with an emerging cloud-based ERP solution. In 2016, a major transformation began that allowed CIOs to modernize their more than 20-years-old financial, supply chain and other core applications using cloud technologies. The maturity of cloud technologies in the last few years has offered IT executives a low-risk and agile platform to transform their business processes.

Though there is a strong push and incentive to run Oracle ERP as a public cloud, it’s likely that a significant number of enterprises will run their Order to Cash (O2C) or Procure to Pay (P2P) business processes in a hybrid environment where proprietary core applications will still continue to stay in customers’ on-premise private data centers.

Enterprise will consider one of three deployment options to run their O2C business flow:

  • Entirely in a public cloud. This is typically the case for medium-scale businesses.
  • Entirely on-prem (or on a private cloud). This is typical of very customized, complex or highly critical processes.
  • In a hybrid environment. This will likely be the case for most large-scale customers.

Oracle cloud deployment models

Fig:1 Three deployment models of Oracle ERP

As excited as I am thinking of the possibilities for innovation from cloud enablement of critical business process such as O2C and P2P, I see the challenges CIOs and infrastructure and application operations team will face during this transformation.

Some of these challenges include:

  • Business risk with migration to a hybrid cloud.
  • Complexity with troubleshooting business issues within the entire O2C process stack.
  • Management of capacity to deliver the quality of service.
  • IT compliance, auditing and reporting becomes cumbersome, requiring FTEs.

In addition to these operational challenges, CIOs will have to ensure lower TCO to run the business processes with required business SLAs, drive innovation and support business units to drive revenue.

I strongly believe an Artificial Intelligence platform for IT Operations (AIOps) platform, embedded with insights powered by big data analytics and machine learning algorithms with visibility into the moving pieces across business process, application and infrastructure entities, is the solution IT executives are looking for.

We at FixStream follow this trend very closely and have partnered with Oracle to address this issue for Oracle ERP customers. FixStream’s industry-recognized, emerging AIOps platform provides the correlation, analytics and visualization for the ERP environment deployed in a hybrid cloud. It correlates across three very important layers: business processes such as O2C and P2P; application components such as Oracle ERP, Fusion Middleware and other legacy environments; and compute, network and storage supporting these application entities.

Although the FixStream platform is extensible for all enterprise applications and business processes, I am going to focus on the O2C process to explain its capabilities and business value proposition.

business process hierarchy for O2C

1) Discovery

FixStream smart discovery is agentless. With just two user inputs – read-only user account credentials (we call it “service account”) and an IP address range – FixStream discovery scans through each IP and auto-discovers physical and virtual compute, storage and network entities, including configuration data, interface and links, and services running in them.  

2) Topology Mapping

FixStream discovery delivers the end-to-end topology of hybrid environment out-of-box which shows connections between network, storage, and compute entities across hypervisors, VMs, VNFs, physical server, network and storage entities.

3) Application Discovery and Dependency Mapping

FixStream auto-discovers the logical groups of interconnected service flows that represent critical applications such as ERP, tax applications, and credit and collection applications. The group entities are then automatically associated with the underlying physical and virtual compute, storage and network entities to build the application dependency maps. These become the foundation for operational use cases.

4) Business Process Hierarchy Mapping

FixStream’s platform provides an intuitive drag and drop UI interface for users to create the business process hierarchy. For example, O2C business processes can be quickly created by simply grouping Oracle ERP and Tax Service where the Oracle ERP application is running in the cloud and Tax Service is running on-prem, accessing external services. The application dependency map is auto-computed for the business process once the user completes the grouping.

5) Operational Analytics and Event Correlation

Operational data such as server performance metrics (CPU, memory, IO, disk), network performance (bandwidth, interface I/O, CPU, memory), storage (IOPS, latency, throughput etc.), log events, network faults thru SNMP and other alerts and metrics are fed to the FixStream platform from various sources using its open API ingestion layer.

The events are stored in a time series and correlated and analyzed via machine learning algorithms for patterns and anomalies to conduct root cause analysis.

6) Dashboard

Dashboards are personalized views keeping the users’ needs in mind. There are two categories of dashboards the FixStream platform provides: business and operations. Business dashboards are tailored for CIOs and VPs of Business Ops to derive insights into business process health and associated infrastructure health. Operations dashboards, on the other hand, use widgets to provide deep visibility into infrastructure.

Let’s walk through a real customer scenario and how the FixStream platform helped provide the solution to a problem.

Customer Oracle ERP is deployed in Oracle Cloud and is interacting with enterprise services for tax calculation, authentication and identity service and tax services hosted on-prem in the customer’s data center. The number of pending orders increased beyond the expected threshold during a specific time period because of a system failure while performing a credit check. Upon investigation, the root cause was a CPU starvation issue in the VMs in customer premise where Oracle DB was deployed for applications doing credit checks.

The FixStream platform automates identification of the root cause and visually pinpoints the issue in close to real-time, reducing the time required to detect the root cause from hours to minutes.

The dashboard widget for O2C business process will not only show the business metrics, but further organize them into legitimate business problem categories such as inadequate credit score or system errors. System errors include performance and health issues in compute, storage, network, application server and DB log files. The analysis of the business metrics is done in a time series to quickly pinpoint the exact window where there are system failures.

The system will then navigate the user to the event correlation window and provides visibility into the system components for the selected time. Event correlation algorithm analyzes server performance alerts, application service alerts, log events, network fault and performance alerts in time-series. It not only identifies patterns for root cause analysis but also provides recommendations for resolution and predicts issues before they impact business.

This clarity and specificity helps operations team to quickly identify the root cause of problems impacting the health of O2C business process flow and reduces MTTR from hours to minutes.

Oracle O2C business process flow

In summary, the FixStream platform can help businesses realize ROI in a number of key ways:

  • Reduce TCO of O2C Business Process
    The TCO of O2C business processes comprises many different factors, including: cost of infrastructure and software; operations costs/FTEs dedicated to the business process; cost of downtime; and MTTR to fix the problem. FixStream provides insights to reduce MTTR of O2C process from hours to minutes, and provides analytics for resource optimization and auditing and compliance across a hybrid environment. Discovery and mapping is automated by the platform across cross-vendor, cross-technology domains, drastically reducing the need for domain-specific operations teams. With the cost of an hour of service downtime ranging several hundreds of thousands of dollars, and the average MTTR around 4.2 hours (DEJ), the FixStream platform is positioned to reduce the TCO of O2C processes by millions of dollars.
  • Increase Revenue
    The FixStream platform provides the needed visibility into the O2C business process, improving the assurance of the service, increasing the brand reputation, and lowering business risks that are the key recipes for revenue growth.
  • Improve Innovation
    Enterprises can now automate the operations process via the FixStream platform and divert operations resources to the development of innovative services. The FixStream platform removes the barriers and business risk of rapidily deploying new innovative solutions.

Check out our AIOps platform for Oracle ERP for more information, as well as the 5 Steps to Successful Digital Transformation webinar, to watch a demo of FixStream 6.0 in action!

 

DC Infrastructure Engineer

Job Opening:               DC Infrastructure Engineer

Job Duties:

  • Analyze network server hardware requirements and make recommendations to management.
  • Constantly monitor and assess systems to make sure that processes are operating as designed. Perform hardware and software upgrades. Maintain documentation of Hardware and Software assets.
  • Work with technical directors, architect, and programmers, participate in all aspects of software development process, design, coding, maintain, testing, and debugging computer applications software and programs. Manage and maintained software code repositories.
  • Utilize computational and algorithm understanding of complex data models. Plan, direct, and coordinate electronic data processing. Review project plans to plan and coordinate project activity.
  • Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
  • Determine specific network hardware or software requirements, monitor and analyze network performance and data input/output reports to ensure it meets customer’s needs, perform capacity planning, detect problems and identify inefficient use of computer resources, troubleshoot to solve problems and make improvement.
  • Research and test new or modified hardware or software products to determine performance and interoperability. Provides domain-specific expertise and overall engineering leadership and perspective to cross-organization projects, programs, and activities
  • Setup Apache Storm Cluster on RHEL (Red Hat Enterprise Linux) machines and build Apache Storm Java components for Azure flow.

Job Requirements:

Job entails working with and requires 5 years of experience including: Java, J2EE, Struts, Java Server Pages (JSP), HTML, CSS, XMLs, Java scripts, Shell Scripting, Hibernate, JPA, Apache Tomcat, Web services, Oracle, Eclipse, J2EE Design Patterns, REST, Linux, UNIX, PL/SQL, Apache Storm, Apache Kafka, Open Span, Selenium, Ruby, Chef, Vagrant, and Elasticsearch.

Employer will accept any suitable combination of education, training or experience. This should be read to mean that the employer requires: Bachelor’s degree in Electronic Engineering, Electrical and Electronics Engineering, Computer Engineering, or Equivalent along with 5 years of experience in the job offered, Software Engineer, Systems Engineer, Technology Analyst, Architect, or Equivalent.

To apply please mention Job Code IE 01 and mail resumes to: Attn. HR, FIXSTREAM NETWORKS, INC., 2680 North First Street, Suite 250. San Jose, CA 95134

FixStream selected as Finalist in the 2016 Red Herring Top 100 North America Award

finalist

 

San Jose, CA – May 17, 2016 – FixStream, Inc. announced today it had been selected as a finalist for Red Herring’s Top 100 North America award, a prestigious list honoring the year’s most promising private technology ventures from the North American business region.

Red Herring has been selecting the most exciting and promising start-ups and “scale ups” since 1995. Finalists are still evaluated individually from a large pool of hundreds of candidates based across North America. Twenty major criteria underlie the scoring and process. They include, among others: the candidate company’s addressable market size, its IP and patents, its financing, the proof of concept, trailing revenues and management’s expertise. Each company goes through an individual interview after filling out a thorough submission, complemented by due diligence from the Red Herring panel. The list of finalists includes some of the best performing and prominent companies of that year.

This unique assessment of potential is in addition to a review of the company’s actual track record and standing, which allows Red Herring to see past the “buzz” and make the list a valuable instrument for discovering and advocating the greatest business opportunities in the industry.

2016 will be remembered as a special vintage. “The finalists’ list confirms the excellent choices made by entrepreneurs and VCs and the start-ups’ solid roots in corporate America, embracing their innovations. By all metrics, it emphasizes the United States’ entrepreneurial excellence,” said Alex Vieux, publisher and CEO of Red Herring.

Finalist selections for the 2016 edition of the Red Herring 100 North America award are based upon technological innovation, management strength, market size, investor record, customer acquisition and financial health. During the several months leading up to the announcement, hundreds of companies in the fields of security, Web 2.0, software, hardware, life sciences, cloud, mobile and others completed their submissions to qualify for the award.

-The FixStream Team

FixStream Needs YOU!

FixStream is growing and we’re looking for the best and brightest Customer Support Engineers (CSE) and System Administrators as well as Channel Sales and Field Sales leaders. Be part of our team from the ground up.

FixStream Mentioned in Gartner Magic Quadrant

We’re excited to be mentioned in Gartner’s recently released Magic Quadrant for Network Performance Monitoring and Diagnostics.  We’re in the “honorable mention” section right alongside Dynatrace, Extrahop and Splunk.  For a young company it’s a great place to be. If you’re a Gartner client you can access the report here.

http://www.gartner.com/document/3197217?ref=solrAll&refval=164729193&qid=8f5b6f1a0ea68c671e694835ddea357d

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